jeffkruger
New member
I am not much of a "joiner", and I am not in to group activities like rallies. I did think the MOA forums, the magazine and anonymous book seemed worthwhile though, so after years of BMW ownership, decided to join.
I joined and paid on July 2nd, granted right before a holiday. I waited a few weeks to receive my membership materials since there was nothing about how long it might take when I signed up. After a few weeks of not receiving anything I contacted the MOA and told them I was getting ready to leave on a trip and was hoping to have my membership materials and a copy of the anonymous book. I was told the membership materials are printed once per month and that I would be receiving mine soon, but they would send out a copy of the anonymous book right away. I thought that was fair, and I received a copy of the book a few days later, and I was appreciative of having that for my trip. I also received my first copy of the magazine right before leaving on my trip.
As I was nearing the end of my trip I asked my wife if I had received anything in the mail from the MOA and she told me I hadn't. I again contacted the MOA via email and was told that when I joined on July 2nd I had just missed the printing for the month, but a new batch was printing and being mailed on August 15th. This past Friday (August 22nd) I received another copy of the anonymous book, but still no membership materials.
During my trip I was unable to take advantage of a motel discount because I didn't have a membership card to prove membership.
It's almost 2 months since I joined and paid, and I still don't have the majority of my membership materials. I paid for an annual membership but will obviously get less than a full year of value by the time (if?) I receive my membership materials. I think that in today's world most folks expect to receive things relatively quickly. If there is a possibility of a fairly long delayed shipping time I think it should be disclosed when a new member signs up. I have read the MOA isn't getting many new, younger members, and I can only guess that a younger person experiencing such a delay would probably be less than thrilled as well.
Maybe once someone is a member and renews early such things aren't a problem. I don't plan to find out though as I seriously doubt I will renew my membership. The forums are pretty cool, and the magazine is nice, but at this point I just don't feel that great about an organization that takes two months or more to get someone their membership materials.
I joined and paid on July 2nd, granted right before a holiday. I waited a few weeks to receive my membership materials since there was nothing about how long it might take when I signed up. After a few weeks of not receiving anything I contacted the MOA and told them I was getting ready to leave on a trip and was hoping to have my membership materials and a copy of the anonymous book. I was told the membership materials are printed once per month and that I would be receiving mine soon, but they would send out a copy of the anonymous book right away. I thought that was fair, and I received a copy of the book a few days later, and I was appreciative of having that for my trip. I also received my first copy of the magazine right before leaving on my trip.
As I was nearing the end of my trip I asked my wife if I had received anything in the mail from the MOA and she told me I hadn't. I again contacted the MOA via email and was told that when I joined on July 2nd I had just missed the printing for the month, but a new batch was printing and being mailed on August 15th. This past Friday (August 22nd) I received another copy of the anonymous book, but still no membership materials.
During my trip I was unable to take advantage of a motel discount because I didn't have a membership card to prove membership.
It's almost 2 months since I joined and paid, and I still don't have the majority of my membership materials. I paid for an annual membership but will obviously get less than a full year of value by the time (if?) I receive my membership materials. I think that in today's world most folks expect to receive things relatively quickly. If there is a possibility of a fairly long delayed shipping time I think it should be disclosed when a new member signs up. I have read the MOA isn't getting many new, younger members, and I can only guess that a younger person experiencing such a delay would probably be less than thrilled as well.
Maybe once someone is a member and renews early such things aren't a problem. I don't plan to find out though as I seriously doubt I will renew my membership. The forums are pretty cool, and the magazine is nice, but at this point I just don't feel that great about an organization that takes two months or more to get someone their membership materials.