espressoforyou
New member
I agree with Billy Walker and many other forum members that the MOA needs a more powerful voice to be able to influence BMW NA to take a second look at problems when they occur.
As an example: I talked to the MOA staff 5 years ago about a problem with my bike and the only solution they had was to put me in touch with the MOA liaison person. I think his name was Jim. Jim was very nice and was kind enough to make a few phone calls for me but Jim admitted that he does not have any power to get anything done.
So the MOA forum moderators had no clue how to contact BMW. There helpful information was to give me the customer service 1-800 number. Trust me, the customer service reps are very nice but are nothing but talking heads.
Being a moderator has to require a lot of time and I appreciate them being willing to donate it. The forum would not work without their help.
It nothing else good comes out of my saga I hope that the forum will demand that the MOA get some "balls" and find out how to make BMW NA pay attention.
One of the moderators told me that some members were getting upset over reading about the problems with my bike and some negative replies that were being posted on my threads. I told him that I did not realize that this was a girl-scout forum. Pro and con discussions can be productive and none of the negative post hurt my feelings.
All right, I am off my soap box and will not be posting any new threads on this subject.
Thanks for all the positive replies and suggestions. I hope you have a good summer.
As an example: I talked to the MOA staff 5 years ago about a problem with my bike and the only solution they had was to put me in touch with the MOA liaison person. I think his name was Jim. Jim was very nice and was kind enough to make a few phone calls for me but Jim admitted that he does not have any power to get anything done.
So the MOA forum moderators had no clue how to contact BMW. There helpful information was to give me the customer service 1-800 number. Trust me, the customer service reps are very nice but are nothing but talking heads.
Being a moderator has to require a lot of time and I appreciate them being willing to donate it. The forum would not work without their help.
It nothing else good comes out of my saga I hope that the forum will demand that the MOA get some "balls" and find out how to make BMW NA pay attention.
One of the moderators told me that some members were getting upset over reading about the problems with my bike and some negative replies that were being posted on my threads. I told him that I did not realize that this was a girl-scout forum. Pro and con discussions can be productive and none of the negative post hurt my feelings.
All right, I am off my soap box and will not be posting any new threads on this subject.
Thanks for all the positive replies and suggestions. I hope you have a good summer.