Long story short - I had a fuel pump failure in June 2008 on my 85 K & had it replaced in Ontario (if you think parts are expensive in the States, you haven't bought any in Canada!). I figure the pump didn't owe me anything after 23 years. However, in April of this year the new pump failed - after only 10 months. I had the bike trailered to the nearest dealer here in Michigan - not my usual shop, but the closest to the breakdown. I took in the paperwork from last years repair and the pump was replaced under warranty. No problem so far. Now, here's my question - since I would not expect a new pump to fail in less than a year, I suspect a larger problem based on the bike's age. Maybe failing wiring causing the pump to burn up or...? I asked the dealer to take a look at the pump and tell me what failed so I have some idea to look for deeper problems on my old but well loved bike. When I picked up the bike, I asked what they had found. I was told that the owner wanted to speak to me. We had a, um, less than fruitful conversation in which I was told that:
1) He couldn't give me the failed pump because he had to return it to BMW as a warranty failure (I completely understand and accept this)
2) He couldn't have his mechanics diagnosis the failure because it would cost shop time at $80/hr which he couldn't afford
3) He couldn't have his mechanics diagnosis the failure because that wasn't their job and they weren't qualified to do so.
So, in the members opinion, was I asking too much of this dealer? (do you think that the fact that I had a license plate holder advertising his cross town rival had anything to do with this?)
Finally, if any of our estimed master mechanics any insight into this rapid failure, I'd appreciate it. I'd like to trust my fuel supply system again. Thanks.
1) He couldn't give me the failed pump because he had to return it to BMW as a warranty failure (I completely understand and accept this)
2) He couldn't have his mechanics diagnosis the failure because it would cost shop time at $80/hr which he couldn't afford
3) He couldn't have his mechanics diagnosis the failure because that wasn't their job and they weren't qualified to do so.
So, in the members opinion, was I asking too much of this dealer? (do you think that the fact that I had a license plate holder advertising his cross town rival had anything to do with this?)
Finally, if any of our estimed master mechanics any insight into this rapid failure, I'd appreciate it. I'd like to trust my fuel supply system again. Thanks.