globalrider
Alps Adventurer
Garmin bent over backwards to insure my satisfaction.
They did so and I wasn't even looking for satisfaction; all I wanted were a couple of parts to repair my out-of-warranty by about 8 months Garmin 60Cx.
My Garmin is mounted on my handlebars as many are.
Those who have a GS Adventure know that the fuel tank inlet is dished down with a smaller opening into the gas tank. As I was filling, I accidentally pulled the pump nozzle out a tad and that cause a spray of fuel all over the tank, windscreen and Garmin.
I wiped it down but a few days later the rubberized black buttons peeled leaving the white sub layer.
I called Garmin about getting a new key pad membrane and a dual rubber cap for the power and mini-USB outlets from their parts department...if they even sell parts.
End result: Garmin told me that the keypad was not available since it would compromise the waterproof-ness of my device and forget the rubber caps for the outlets...here is a RMA number, go to this dealer and they will give you a new unit after returning the old one.
And this after being well off warranty, not that this should have been covered by warranty.