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I've shipped bikes across country 5 times. Four of those times, the bike was damaged, sometimes significantly. The big national shippers (with the exception of Haul Bikes) will move your bike in an 18-wheeler stuffed with anything and everything from pianos to bowling balls. And it will be loaded and unloaded multiple times along the way, each time another chance and scratches and damage. Based on my experience, Haul Bikes is the only long distance shipper I would trust. For more local moves, say under 500 miles, you might be better off finding a local shipper with a truck and trailer. That's what I've done, and have been very happy with his service.
One other caution when choosing a local, independent transporter. The gentleman who I sold that classic Honda to contracted with a "shipper" with a diesel pickup and a large, open, flatbed trailer. Trip was from NJ to MA. Apparently my buyer has bought other bikes and used this guy before. The trailer was empty when he arrived for the pickup. He loaded the Honda and had it on its side stand while he strapped it down. (normal). But he never lifted the side stand and when I questioned him on it, he acted like I wasn't worthy to question him and said he always transported them that way. (Which is the wrong way in case anyone doesn't know that)