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I am pretty sure it is a BMW System 4 in what looks like fantastic shape (for an 8 to 10-year old helmet.) I am betting you could either talk a Canadian or UK dealer to ship parts, or look on UK/De eBay.
As for visor removel, here is a post on BLW-LT that shows how.
So was the BMW System 4 ever available in the US? I just wonder because this guy had 3 of them.
I also got a Schuberth from him and it fits me like a glove but I understand that Schuberth does not distribute in USA anymore. I was hoping to get a new shield for it....
Technically no, it was not. When the System IV first came out a bunch of guys on the IBMWR list figured out that two retailers (who will go unmentioned), one in Germany and one in the UK, would ship to the US and many were ordered before BMW figured it out and shut it down. You could still buy them in Canada after the shut-down and more than a few were bought there on trips and at least one upstate New York guy took orders for regular trips to the dealer on Montreal.
As for screen removal - it has been a while but I remember having to close the chinbar, open the screen all the way and pull out (I think there are some small arrows on the screen to show the direction to pull.)