arthurdent
New member
What surprises me is, people don't seem to do any research on who they want to do business with. The internet is a tremendous resource to draw from - especially in case/services/products like this that are custom made for the consumer.
No one I know of argues that Rick Mayer can't make a damn good saddle. However, he's a terrible businessman and has a verified history of piss-poor service and significant delays in providing the product.
This is now the start of the riding season for a lot of folks. Anyone that has sent their pan off to him is very likely sitting and waiting for something to ride on - and will continue to do so.
Sad.
In my case I had done my research of seat builders (Bill Mayer, Russell, Corbin) all evidence pointed to Rick as the best choice including a lengthy phone conversation with him. Fortunately I had a spare saddle I could use during the 2 months longer than promised build time. He got rather irate with me when I made a demanding phone call to his shop 2 weeks after promised delivery. What arrived two weeks after that was disappointing to say the least.
"Over promise and under deliver" should be his motto.