Nav 6 Touch screen malfunction in cold weather

[Snoops]

Good evening,
Anyone out there have issues with the Nav 6 touch screen malfunction in cold weather. Mine just recently started with the onset of cold weather.
It works fine in the house where it's warm but if ride out in the morning it doesn't function. The unit is about 6 years old and doesn't stay charged long after removing it from the cradle, and goes dead on the bike after a few days of sitting in the garage. The software version is up to date. I'm wondering if replacing the battery will help??
I would greatly appreciate any input on this issue.
Thank you

 

[rbourey]

Battery likely problem. Let Garmin know - they'll send you a free replacement with instructions.

(Of course with their luck with the touch screens on the VI, depending on what you tell them, they might simply send a replacement unit.)

 

[Snoops]

Thank you,
Didn't think to contact Garmin
It's out of warranty by now, however worth a try!
I did see that Seirra BMW has replacement batteries for just over $100

 

[GTRider]

Are you actually turning the Nav VI off by pressing and holding the power button until the power-offscreen appears, then selecting “off”? You can’t do that with the Nav in the cradle, it has to be removed so you can access the power button. If you turn off the bike and then select “off” in the screen that pops up, the unit will just go into sleep mode and not power off completely. That may be part of your battery issue.

If you do need a new battery it’s quite possible it may be cheaper directly from Garmin.

As for the ghosting, contact Garmin support directly. They will exchange it for a refurb unit as the ghosting is a known and common issue on the Nav VI.


Best,
DeVern

 

[djdixon]

In May of this year, the battery was $25.50 direct from Garmin. Just FYI!

 

[rhbike]

No need to worry about the battery. The Nav6 ghosting problem is a known problem for which Garmin has continued to replace units long after warranty. I'm on my 4th or 5th Nav6 in several years. Though Garmin has stood behind the Nav6, I have relegated the Nav6 to displaying bike info and using an XT2 for navigation as I can't take a chance when during a trip that the Nav6 will crap out

 

[Snoops]

Thank you all for the wonderful information,
I had no idea there was problems with the touch screen on Nav 6.
I will be contacting Garmin.
Hope each of you has a great day,
I Really appreciate the advice.