Walked by the bike yesterday and darn a flat rear tire. Nail in the middle of tread. 3K miles on tire. Pumped it up and limped to dealer, three miles away. Showed them the MOA card. They called and MOA has this long check list to fill out plus pics. Four phone calls later and MOA still hasn't approved paying for the tire. Tire met all the requirements for replacement. They quit answering the phone. The service writer went above the call of duty on a busy day to get the tire covered. He said I could leave the bike and he would continue to call MOA or he would discount the tire. I went with the discount. This ordeal transpired over a period of three hours. I have used the tire replacement two other times over the years and it had been seamless. When my membership is up I will not renew. It shouldn't be this hard to get coverage. Very dissatisfied.
tire sellers do not like these hassles.
tire sellers do not like these hassles.