AjaxTheDog
New member
I am posting here because I think this is more a general Motorrad warranty question than bike specific.
Today I had the oil sight glass replaced on my 2012 R1200RT because it has begun to seep a little oil. Since the bike had 8900 miles and is less than 3 years old this repair fell under warranty. No problem there, all went well.
However, the Tech at Foothills BMW here in Lakewood, Colorado told me that BMW does not cover consumables under warranty repairs, so I had to pay for 4 quarts of new synthetic oil and a crush washer, about $35. OK, the money isn't a big deal, but it is a little irksome that I had to pitch some perfectly good oil half way through its life and will have to do the same for this new oil if I want to stay on the 6000/12000 mile service schedule. It was this same dealership that sold the bike new and performed the 6000 miles service, so its not like there is any question about previous work. I purchased the bike a few months ago from a private party.
Last year I had some warranty work done on a 2010 K1300GT at two separate dealerships elsewhere and was never charged for consumables. Prior to that I had an 07 R1200RT and as I recall all warranty work included everything, whatever fluids were needed, at no additional cost. And that was at this same dealership!
So my question is, is this something new from BMW? Or is it just this dealership? What have you experienced recently?
Oh yeah, and the final word was they told me the service needed indicator is going to come on at the end of July even though I doubt I will be at 12000 miles by then. Thats because it is one year since the 6K service. To reset that indicator he said it would cost another $30! Hmmmmm....I kept my cool through this but afterwards I wondered what the case would be if this had happened a thousand miles or less after my last oil change. Not so good.
Today I had the oil sight glass replaced on my 2012 R1200RT because it has begun to seep a little oil. Since the bike had 8900 miles and is less than 3 years old this repair fell under warranty. No problem there, all went well.
However, the Tech at Foothills BMW here in Lakewood, Colorado told me that BMW does not cover consumables under warranty repairs, so I had to pay for 4 quarts of new synthetic oil and a crush washer, about $35. OK, the money isn't a big deal, but it is a little irksome that I had to pitch some perfectly good oil half way through its life and will have to do the same for this new oil if I want to stay on the 6000/12000 mile service schedule. It was this same dealership that sold the bike new and performed the 6000 miles service, so its not like there is any question about previous work. I purchased the bike a few months ago from a private party.
Last year I had some warranty work done on a 2010 K1300GT at two separate dealerships elsewhere and was never charged for consumables. Prior to that I had an 07 R1200RT and as I recall all warranty work included everything, whatever fluids were needed, at no additional cost. And that was at this same dealership!
So my question is, is this something new from BMW? Or is it just this dealership? What have you experienced recently?
Oh yeah, and the final word was they told me the service needed indicator is going to come on at the end of July even though I doubt I will be at 12000 miles by then. Thats because it is one year since the 6K service. To reset that indicator he said it would cost another $30! Hmmmmm....I kept my cool through this but afterwards I wondered what the case would be if this had happened a thousand miles or less after my last oil change. Not so good.