Looks like BMW dealerships are going through another metamorphous, and adding BMW as a sideline seems to be a growing trend. BMW of Austin recently sold to Woods. Now, you find the BMWs in the south corner of the building that houses mostly Can-Am, Honda, Kawasaki, Polaris, Seadoo, Suzuki, Yamaha and Triumph. I went there recently for service and a recall and was happy to find that a lot of the folks from the old dealership are now employed at Woods. Although there is no longer a large TV to watch while you wait on your bike, it’s probably a plus for my health that they no longer have donuts. But, I’m happy to say they did an excellent job working on the bike, and the Dealership called me after the work to make sure I was pleased. Wow!!! Just knowing that someone cared enough to call made me made me feel much more comfortable about the new dealer. I’m hoping BMW is being very careful about these changes. I know one of the things I seriously consider when buying a bike is the availability of a good dealership. Having a great bike doesn’t make a lot of difference if the mechanic thinks a torque wrench is optional.
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