When my Nav VI began to have small reroutes I thought nothing about it. as time went on and got a few more I researched the forum and found similar cases. Then one day the screen went gray with no response to input. Yesterday I contacted Garmin and explained my problem. At first the tech started to think that the problem wasn't one to be concerned with until I told him that other MOA members had the same issues .
At that point he issued me a recall notice and label to get a new Nav VI. So it seems that Garmin does scan the MOA site and is aware of MOA members input , advice and customer satisfaction or dissatisfaction with the Nav VI and is more than willing to help. It also helped that my tech rides two wheels also. So it was good news and my new Nav VI will be in my hands by the end of March.
At that point he issued me a recall notice and label to get a new Nav VI. So it seems that Garmin does scan the MOA site and is aware of MOA members input , advice and customer satisfaction or dissatisfaction with the Nav VI and is more than willing to help. It also helped that my tech rides two wheels also. So it was good news and my new Nav VI will be in my hands by the end of March.