Hi, all, I just found the BMWMMOA and joined today - bought a 650GT 6 weeks ago and love it (2700 miles so far, and that's just weekend riding - I use my Vespa 300GTS for weekday runabouts).
Anyway, I am writing because I purchased the bike with the BMW top case, which ended up falling off the back of the bike the 2nd day I had it. I mean the entire thing - case and rack, just broke off the back of the bike!
So I took it to Long Beach BMW where they saw that the bolts in the rear handles actually broke internally; they had to order the parts from Germany. I wasn't concerned about the extra couple of weeks delay, but last week I got an e-mail saying that while they now have the parts they cannot install them as BMW corporate told the dealers not to replace said topcases and rack - apparently they realize it's an engineering flaw. Geez, you'd think a company that's been making bikes for half a century would know how to engineer a rear rack!
I wonder if anyone else here has heard of this issue. I am still awaiting the letter I was told I would receive from BMW when they figured out how to fix this, but given the grand it cost and the fact I have been without it for 6 weeks I am getting a little annoyed. Has anyone heard of this happening to others?
TIA, and I look forward to learning from the group!