huskydriver
Huskydriver
Nobody can stock everything BMW, well maybe BMWNA can, but with the internet and the "online Please" ordering with dealers that actually keep their customers informed on items they purchase online with are rare. Having no local dealer where I am means driving a couple of hours, or ordering online. Which brings the question to the top of the table, when you order and they take your money what does this really mean? What I have found out is they will take your order, and money, and then you have to guess when you will get what you paid for. In todays computer world with 100% inventory control you would expect that if an item was not in stock you would be told before the order was placed and money swapped. In reality it is far from that, even with common items that we would expect a dealer to carry. So why the question today? Well, this sucks, but two shops (BIG shops) that have their online stores up and running can take your money but can't seem to figure out how to tell you just where you are on their shipping. Really? Not only could one shop not ship, but their website just shows the order as processing-after 4 (FOUR)n days. I understand, maybe they sold out. Called the shop hat I ordered the Factory Original cover from and was informed that my order should ship next Tuesday. HMMMMMMMMM, Placed order on May1, and maybe by May 8th they can ship it. I asked, being understanding that not all things can be in stock when the order comes in, was the cover on back order. Nope, in stock. So it takes 7 (Seven@!) days to ship? Well you should have checked our shipping page, it's explained there. So, not wanting to be a total aS!! I said lets check it again, maybe I missed it. Nope, nothing there that even hints on when items ordered (and paid for) will ship. So I asked a simple question, when I order an item and it's in stock it's your company policy (that is not posted) to take a week or more to ship? If I could have only seen his face with the deer in the headlight look when he had to think about that one. So, simple math, order today, ship a week later, and then get it a week later than that-if they get it out on their schedule. A call to the local (60 miles away) shop and nope they don't have it in stock, seems everybody is buying online for cheaper so no reason to stock it.
So where do you find a shop that you can walk in and buy what you need? And just how far should you drive to support your "local" dealer who doesn't stock a lot either. Great movie from 1970 explains it for todays market, it's "Catch 22". A great quote form the old movie-"There'll be no more moaning in this outfit. The next man who moans is going to be very sorry." For the millennial's you should watch this to understand not only what the saying means but what it truly means. Nevada may be great for skiing and gambling but not much for BMW's. Oh, and that goes fora few other places around the country. Computers, you know they can't ...................
So where do you find a shop that you can walk in and buy what you need? And just how far should you drive to support your "local" dealer who doesn't stock a lot either. Great movie from 1970 explains it for todays market, it's "Catch 22". A great quote form the old movie-"There'll be no more moaning in this outfit. The next man who moans is going to be very sorry." For the millennial's you should watch this to understand not only what the saying means but what it truly means. Nevada may be great for skiing and gambling but not much for BMW's. Oh, and that goes fora few other places around the country. Computers, you know they can't ...................