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Why I chose not to replace my 2021 R1250 GSAdventure after 65,700 miles and over 140,000 BMW miles

Good on you John, wishing you many happy miles, I've spoken with quite a few Suzuki riders, they were all pretty satisfied. I was in Wyoming on a return trip home and ran into a dude from Las Vegas pulling a sailing canoe with a DL1000, bragged up that bike considerably. My impression of BMW is the same as yours, I'm riding the wheels off my last one. Hey I don't see where you've put any miles on in my neck of the woods, maybe now that you've got a "capable" bike we will see you up here in Maine.
 
I received a very polite "FU" reply from BMW Motorrad:

From: Customer Service BMW Motorcycles <customerservice@bmwmotorcycles.com>
Date: Tue, Feb 11, 2025, 06:39
Subject: Your Motorrad Correspondence
To: johnlangdell@XXXXXX.com>


Dear John,

Thanks for writing to BMW Motorrad USA regarding you previously owned R 1250 GSA.

BMW Motorrad is fully committed to providing our customers with the ultimate product. An integral part of this process involves incorporating feedback from our valued customers, and I have already shared your thoughts internally. You can be assured that your sentiments will be heard.

Should you need to contact BMW Motorrad Customer Relations and Services again, you can reach us at 1-800-831-1117 Monday through Thursday from 9:00 a.m. to 9:00 p.m. ET and Friday from 9:00 a.m. to 6:00 p.m. ET.

Thanks for sharing your valued feedback with us, John. I do hope you can return to us in the future!

Kind regards,

Abigail
BMW Motorrad USA
Representative

MAKE LIFE A RIDE.

FEEL EVERYTHING, FEAR NOTHING.
Build your own bike at www.bmwmotorcycles.com.
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bigjohnsd said:
I received a very polite "FU" reply from BMW Motorrad:
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I don't see that as an FU reply. She was polite, thanked you for your feedback, indicated that she shared your thoughts internally, and hoped you would return as a customer in the future. Not sure what you were expecting to get. Your comments were kind of an FU to them, with, and I bought a Suzuki. Hope you're happy on the new scooter.
 
bigjohnsd said:
I received a very polite "FU" reply from BMW Motorrad:
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Form letter which essentially says "the computer received your letter, the computer doesn't care, the computer is gonna put your letter in it's trashcan (called a "database"), where no human will ever read it, and sign this reply with a human signature, because the human's who programmed me directed me to send a FU reply to you".

I've found that as I've aged, I've mellowed quite a bit. I used to SCREAM "F*** Y****" and shake my fists (or do other things with my fists) at idiots who needed that particular wake up call. Now I've learned to smile, gently whisper my message, and if still needed, walk away saying "FU, and ... kind regards".

In fact, I always thought "kind regards" meant FU in lawyer & HR speak, but maybe it just seems that way.

Anyway, back on point. BMW is unnecessarily souring some of it's customers on its products with this and other policies. As long as they have other customers to replace the ones they say "kind regards" to in their form letters, it's probably a sound business strategy. After all, this is like one of those "no one needs" social policy thingys. As in, "no one needs guns", or "no one needs a 4000 sq ft house", or "no one needs those expensive, environmentally destructive ICE 4x4 trucks", or "no on needs service manuals for their ..." expensive products. Well ~~ I NEED ~~ a service manual, and my new name is "no one", so ...

We'll see how it all works out, though many of may not live long enough to see the full impact of BMW's policy long term. Ultimately, it's "to each their own" thingy.
 
I may move to a wing in the next year or two. Doesn't mean I don't like my beemers, just means I'm probably onto experiencing something else.

Projected annual US growth for bmw motorcycles between 2025-2029 is 1.35%. I wouldn't buy a stock that projects that small amount of growth in the next 5 years.
 
toter said:
I don't see that as an FU reply. She was polite, thanked you for your feedback, indicated that she shared your thoughts internally, and hoped you would return as a customer in the future. Not sure what you were expecting to get. Your comments were kind of an FU to them, with, and I bought a Suzuki. Hope you're happy on the new scooter.
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I agree.
 
brownie0486 said:
I may move to a wing in the next year or two. Doesn't mean I don't like my beemers, just means I'm probably onto experiencing something else.

Projected annual US growth for bmw motorcycles between 2025-2029 is 1.35%. I wouldn't buy a stock that projects that small amount of growth in the next 5 years.
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LOL the whole US market is only expected to grow 4%.
 
The younger generation doesn't know what they're missing. Too many video games in daddy's basement. They don't understand the joy of ripping off road trails until your arms are toast, or blasting a spirited run on the Cherohala Skyway, only to turn around and run it in the other direction. Or to feel the pucker factor of ascending above the tree line on the Beartooth Parkway in the twisties. Too bad. My years riding motorcycles have been a continuous source of joy, excitement, fulfillment, and occasional fear. I wouldn't trade it for anything. To be continued........
 
toter said:
The younger generation doesn't know what they're missing. Too many video games in daddy's basement. They don't understand the joy of ripping off road trails until your arms are toast, or blasting a spirited run on the Cherohala Skyway, only to turn around and run it in the other direction. Or to feel the pucker factor of ascending above the tree line on the Beartooth Parkway in the twisties. Too bad. My years riding motorcycles have been a continuous source of joy, excitement, fulfillment, and occasional fear. I wouldn't trade it for anything. To be continued........
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Along with that, here halfway between Boston and Providence, there is very limited areas to ride without some XXXXX calling 911 because they “SAW A DIRT BIKE”.
Kids don’t have to cut the lawn or run the snowblower as it hired out depriving the kids of a chance to be exposed to anything mechanical.
Self fueling at the gas station seems to be the big mechanical event. :dunno
OM
 
I've taken several ADV/Off-road courses on my 1250GS.... you "can" do it... it wasn't fun. I put Road6 tires on the GS and got a KLX300 for me to take off-road.. So much more fun. I'm at the point now as well, I want a "smaller/lighter" bike for the road. Luckily, more manufacturers are listening and the field is expanding!
 
I didn’t come up with it but I do believe it- “There is no such thing as a quarter-ton dirt bike”.
OM
 
toter said:
Buying motorcycles is not investing. Apples and oranges.
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TSE and HOG [ Yamaha and Harley ] are both on a stock exchange. Seems buying either's stock would be investing. 1.4% growth rate for the next 5 years is NOT a fair ROI. I'll stand by my original post, IF bmw were traded on the exchange, I'd be sitting on the sidelines and NOT an investor at that projected growth rate.

Buying a motor is an investment with a poor to negative rate of return.
 
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