Back2Maiden
Member
Hey All,
I read a recent post (https://forums.bmwmoa.org/showthrea...lite-Turtle2&p=1258613&viewfull=1#post1258613) about the Helite Turtle 2 {mechanical vest} having a fellow rider hit (not tapped), from behind by a RAV4 driver not paying attention, walking away from an accident with no injuries, including bruises. It triggered me to reach out Helite regarding a status update on their electronic vest. I like the mechanical option but since I struggle to strap in my helmet but never forget my electronics I prefer an electonic vest.
Here is the response I received:
I read a recent post (https://forums.bmwmoa.org/showthrea...lite-Turtle2&p=1258613&viewfull=1#post1258613) about the Helite Turtle 2 {mechanical vest} having a fellow rider hit (not tapped), from behind by a RAV4 driver not paying attention, walking away from an accident with no injuries, including bruises. It triggered me to reach out Helite regarding a status update on their electronic vest. I like the mechanical option but since I struggle to strap in my helmet but never forget my electronics I prefer an electonic vest.
Here is the response I received:
While we are looking forward to the official US release of the electronic HELITE Airbag options we have been faced with issues delaying the launch, unfortunately.
There are 2 separate issues! The first one is to acquire the FCC approval to launch the electronic vests in the US. It has taken much longer than anticipated as you can tell. The electronic vests made for the US market had to be slightly modified and differ from the units sold in Europe. The 2nd issue is the supply shortage for crucial parts of the electronic vests. Especially the electronic components are impossible to get at the moment due to worldwide supply shortages caused by the pandemic.
We urge all US customers to NOT purchase E-Vests from overseas as that will create many issues. First of all, we (HELITE MOTO) will not be able to service or warrant vests being purchased from Europe or outside of the US. Additionally, the vests being sold in Europe do NOT have the required FCC approval that is needed for usage in the US. In fact, companies selling these vests to the US violate their affiliation with HELITE by doing so. Lastly, we will not be able to provide replacement parts for vests purchased from outside the US.
Yes, it is all extremely frustrating as we have planned a rollout of this particular product line for the last 2 years. Despite the frustration we are eagerly looking forward to the release and will make sure to notify all riders that are interested in the HELITE E-Vests. The easiest way to be notified is to send an email directly to me at patrick@helitemoto.com
That email address can be used for any HELITE related inquiries.
There are 2 separate issues! The first one is to acquire the FCC approval to launch the electronic vests in the US. It has taken much longer than anticipated as you can tell. The electronic vests made for the US market had to be slightly modified and differ from the units sold in Europe. The 2nd issue is the supply shortage for crucial parts of the electronic vests. Especially the electronic components are impossible to get at the moment due to worldwide supply shortages caused by the pandemic.
We urge all US customers to NOT purchase E-Vests from overseas as that will create many issues. First of all, we (HELITE MOTO) will not be able to service or warrant vests being purchased from Europe or outside of the US. Additionally, the vests being sold in Europe do NOT have the required FCC approval that is needed for usage in the US. In fact, companies selling these vests to the US violate their affiliation with HELITE by doing so. Lastly, we will not be able to provide replacement parts for vests purchased from outside the US.
Yes, it is all extremely frustrating as we have planned a rollout of this particular product line for the last 2 years. Despite the frustration we are eagerly looking forward to the release and will make sure to notify all riders that are interested in the HELITE E-Vests. The easiest way to be notified is to send an email directly to me at patrick@helitemoto.com
That email address can be used for any HELITE related inquiries.