tommcgee
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vectorprime27;964417Here is the bottom line. Had I been warned said:Living in yesterday with technology just doesn't compute.
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vectorprime27;964417Here is the bottom line. Had I been warned said:Living in yesterday with technology just doesn't compute.
Living in yesterday with technology just doesn't compute.
Certainly doesn't put me off buying another Garmin. The offer they made is certainly a lot better than most consumer organisations. Update issues on old GPS is vey well documented. I can see some disappointment on the OP case but it wouldn't sour me. Try your mobile phone, Internet stero,automobile EPIRB etcetera, has been the same. Paul's needs for a base GPS can easily be still accommodated. Most people want all the latest bells and whistles.
Garmin makes great GPS consumer products and software.
Regards
lifetime updates
As has been discussed it is important to remember that lifetime in this case does not mean the owner's lifetime usually but rather the life cycle of the product which is determined by the manufacturer and can be much shorter than the former in most cases but still better than paying every few years.
Life time guarantee is up to the point the unit fails. That's the life time. At least it seems so these days.
Yeah, I still have some Dell PowerEdge 2850's that I'm squeezing the life out of .
Not sure how many times I need to make these points, but I'll do it at least once more. Destroying a perfectly good device with no warnings is NOT ACCEPTABLE. Had I gotten ANY warnings (which apparently they now have) telling me the device might be damaged by an update, I'd have heeded it. I received no warnings, nor any choice about even doing the update, as it just ran off and trashed the GPS a soon as the program ran. Don't think that is unrealistic. As for the offers, I was given the choice of a completely useless replacement (it can be bought for about $59) or a whopping $70 credit toward the full purchase price of a new unit....neither of which is fair because a comparable unit costs far more than they were offering.
It has nothing to do with the years of service. If you took your bike in for an oil change and the mechanic destroyed the engine because he decided to adjust the idle (without asking you), would you find it acceptable if he said to you, "Jeezz...sorry man...but it was an old motorcycle and you probably got lots of years of service from it. They don't run forever! Guess you I need to sell you a new one now." You think you'd find that acceptable? I seriously doubt it.
Here is the bottom line. Had I been warned, I'd have the option of making a choice; buy a new one, or live with the old one with no updates. That isn't what happened. No choice, and basically a "your screwed, if you want one like you had, give us a bunch of money" from Garmin.