Ponch1
Ponch
AKBeemer has it right: resolving disputes is best, even though hard. I'm faced with a strong lack of trust in mine, so I'll take extra effort to make sure we communicate clearly.
or; I'll just have to travel so much that all my service is done on the road - as one of those travelers that most dealers tend to try hard to accommodate! ;-) Which raises the issue of familiarity leading to, if not contempt, then taking the patronage of local, loyal customers for granted.
With 5 dealers in the state, that leaves three others. Colorado Springs, Fort Collins and Grand Junction. I am sure you would do better at one of them.