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Tried mine too. Couldn't get it to budge. Then I looked on YouTube. https://www.youtube.com/watch?v=TIbdzC5rqGA
Brute force and ignorance are called for.
Ditto. Just went through this drill when the yellow triangle lit up. As a Navy Master Chief once told me, "If force doesn't work you're not using enough." I also wound up using a screwdriver blade to help nudge it free.
I mistakenly thought the little key battery symbol was saying my fob battery was at half strength. Luckily I checked the manual and it said it means replace it.
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Both Annie and I recently got a symbol on our dashes of a key with a question mark. Turnsout that means the bike cannot detect the fob. It happened to me first when we were riding and the bike continued to run normally, but when we stopped it would not restart. Changed batteries a few times but it did not solve the problem. I restarted it by putting the fob under the rear fender near the sensor. We happened to be in Missoula near Big Sky BMW and they checked it and it was showing two different key codes. They cleared them and repaired the fob and all was well. It nexted happened when we were in Colorado and would come and go on both bikes. Annie reasoned out that we had both recently switched to Cardo Packtalk Bold communicators and that we both wear our fobs on a lanyard around our necks. Perhaps too close she thought even though we had worn them there for two years while using Sena 20Ss. I, of course, poo-pooed her idea. She moved her fob to her right pants pocket and the problem ceased and has not reoccured in a couple thousand miles. I quietly moved mine to my pants pocket and have not had an issue since.
The Packtalk is not Bluetooth and the Mesh technology it uses must interfer with the bike to fob signal just enough to confuse the bike.
Kevin, I know you know you are best off when you listen to Annie's intuition. It saves a lot of time usually.