Hexhead Fuel Pump Recall; new one.

Fuel Pump Flange Failure

AntonLargiader said:

I have a customer bike awaiting this replacement and the dealership tells me they are months behind on the availability of new pumps.

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I'm also told parts not available for my 2011 R1200RT.

Recall Completed!

SPCLED said:

2011 R12RT...Called two weeks ago to get the ball rolling on this replacement. Called me back same day and said its gonna be a while for the part to come in. Suggested June....Ok no problem, currently not leaking, scheduled...Got a call today, part is on world wide back order, not sure your part will be here for the June appointment...call the week before to ensure the part is in stock...WWS!

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My 2011 R12RT had this recall completion performed in the latter half of July...took them about an hour!
Got a call about a week before. Excellent - BMW Motorcycles of Urbana, IL.

I called my local, Garcia Moto, shortly after receiving my recall notice back in the Spring. I was told that they had used their inventory and to call back early the next month. I did, and still no pumps. The staffer suggested that I order one for my bike. Odd, because I thought they would keep track of that but anyway, I ordered one. Six weeks later, I called again to check on the status of my order. The staffer, a new guy, looked up my vin and said that there was never an order placed for me. He said that he would, and two weeks later, notified me that a pump was being held for me. I got my bike in, waited an hour, and left with a new pump. Sometimes, it just takes an employee that gives a ****, to get things right.

Doug

Gave my recall letter to my nearest dealer July 13th, haven't heard anything. Will go see them Friday.