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  1. #1
    Debbie's Servant Lee's Avatar
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    Rider Magazine

    Awhile back there was a thread or post about Rider Magazine not mailing the print issues and going digital.
    I emailed Mark Tuttle and he gave me the new email and number for customer service.

    Quote Originally Posted by Mark
    . Please contact our new customer service department by email customerservice@epgmediallc.com or call (763) 383-4492 regarding your subscription and they will respond as soon as possible. It will help if you have your mailing label from a previous issue handy.
    Here's the email from customer service.

    Good morning, Lee,

    Rider April and May did not print due to the COVID-19 outbreak; your subscription will be extended by 2 issues.

    Here are the links to both issues:
    https://read.epgmediallc.com/i/1217118-april-2020

    https://read.epgmediallc.com/i/1235046-may-2020

    https://read.epgmediallc.com/i/1251486-june-2020

    June links went out but we are still trying to get it to press. If that does not happen, your subscription will be extended further.

    We will be back to print as soon as we can.

    Sincerely,

    Robin Cooper
    Last edited by Lee; 06-02-2020 at 08:25 PM.
    Lee
    2022 R1250RS
    MOA # 30878
    Past BMW Bikes: 2016 R1200RS, 2011 K1300S, 2003 K1200RS, 1991 K75S, 1987 K75T, 1984 R100RT

  2. #2
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    Thanks

    Thanks for the info

  3. #3
    Registered User BernieEcht's Avatar
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    Quote Originally Posted by Lee View Post
    Awhile back there was a thread or post about Rider Magazine not mailing the print issues and going digital.
    I emailed Mark Tuttle and he gave me the new email and number for customer service.



    Here's the email from customer service.
    I received the same reply to my inquires about my printed copies.
    Bernie Echt
    2018 R1200RT-LC Alpenweiss, starting out fresh
    2007 R1200RT Double Silver sold (188702 Smiles), 2000 R11RT sold (105K)
    BMWSportTouring.com, Bumbling BackRoad Riders™, MOA#92589, BMWNEF, BMW-RA, AMA

  4. #4
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    Rider

    I got home from Wisconsin September 30th and found the September issue in the mail.E759E09E-74D2-4D70-92D3-B3DE575E7A12.jpeg
    Sorry for rotation

  5. #5
    Debbie's Servant Lee's Avatar
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    Quote Originally Posted by 179212 View Post
    I got home from Wisconsin September 30th and found the September issue in the mail.E759E09E-74D2-4D70-92D3-B3DE575E7A12.jpeg
    Sorry for rotation
    I've been getting the print magazine again for several months now.
    Last week I received the June issue and today I received the digital version of the October issue by email.
    Lee
    2022 R1250RS
    MOA # 30878
    Past BMW Bikes: 2016 R1200RS, 2011 K1300S, 2003 K1200RS, 1991 K75S, 1987 K75T, 1984 R100RT

  6. #6
    Booger Man boogerman's Avatar
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    Quote Originally Posted by Lee View Post
    I've been getting the print magazine again for several months now.
    Last week I received the June issue and today I received the digital version of the October issue by email.
    No joy here. I have sent 3 emails to Rider customer service and no reply. Sure would like to get the printed version again. On the digital have notice most of the writing crew are gone now. Even Clem’s column has been recycled. Rider used to be the best. Wonder how long Mark T will be around.

  7. #7
    Debbie's Servant Lee's Avatar
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    Quote Originally Posted by boogerman View Post
    No joy here. I have sent 3 emails to Rider customer service and no reply. Sure would like to get the printed version again. On the digital have notice most of the writing crew are gone now. Even Clem’s column has been recycled. Rider used to be the best. Wonder how long Mark T will be around.
    Did you use the new customer service email or phone number in post #1?
    Lee
    2022 R1250RS
    MOA # 30878
    Past BMW Bikes: 2016 R1200RS, 2011 K1300S, 2003 K1200RS, 1991 K75S, 1987 K75T, 1984 R100RT

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