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Thread: Sena 50S

  1. #16
    Registered User marcopolo's Avatar
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    Quote Originally Posted by jseven View Post
    I purchased a new Shoei Neotec 2 and installed the 50s about a week ago. Have ridden several hundred miles and am very pleased. Been using a C4 with an SC1 advanced for 3 years and have been happy with it. The 50s is hands down better. Better speakers, the voice commands work really well. Hey siri allows you to send texts or send and receive calls, start/stop music, obtain directions, weather, etc. without touching anything. Hey sena is also awesome.....Incoming call you can say answer or ignore. I really like being able to do everything with voice commands. You can pair devices, join mesh networks and so much more with only your voice. I commute and tour on my bike and this is a really good upgrade for me. Worth the money IMO.
    I've had my 50S for a couple of weeks now, but for the life of me, I cannot get it to recognize a single Sena voice command. I updated the firmware today, and confirmed in the Sena Bluetooth Device Manager that the voice command function is enabled. What am I missing? I know the mic works, because I can carry on phone conversations, and also activate Siri by voice. I also know the operative words are, "Hey Sena". And I've pronounced Sena both ways. I don't see anything in the 50S Utility app on my iPhone where you can disable voice commands. Did I miss something there, and could I have disabled them accidentally, or can they be disabled by toggling some other device function?
    Mark
    2015 R 1200 GS Adventure

  2. #17
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    Quote Originally Posted by marcopolo View Post
    I've had my 50S for a couple of weeks now, but for the life of me, I cannot get it to recognize a single Sena voice command. I updated the firmware today, and confirmed in the Sena Bluetooth Device Manager that the voice command function is enabled. What am I missing? I know the mic works, because I can carry on phone conversations, and also activate Siri by voice. I also know the operative words are, "Hey Sena". And I've pronounced Sena both ways. I don't see anything in the 50S Utility app on my iPhone where you can disable voice commands. Did I miss something there, and could I have disabled them accidentally, or can they be disabled by toggling some other device function?
    ugh I know that can be frustrating. When it comes to technology I consider myself a caveman. I have had no issues and did the firmware update yesterday. That being said, when I say "hey sena" it sometimes mistakes my voice for saying 'hey siri".

  3. #18
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    Quote Originally Posted by marcopolo View Post
    I've had my 50S for a couple of weeks now, but for the life of me, I cannot get it to recognize a single Sena voice command. I updated the firmware today, and confirmed in the Sena Bluetooth Device Manager that the voice command function is enabled. What am I missing? I know the mic works, because I can carry on phone conversations, and also activate Siri by voice. I also know the operative words are, "Hey Sena". And I've pronounced Sena both ways. I don't see anything in the 50S Utility app on my iPhone where you can disable voice commands. Did I miss something there, and could I have disabled them accidentally, or can they be disabled by toggling some other device function?
    Have you accidentally set the 50s to a language other than English? Language can be set in the app.
    J Goertz
    BMW MOAL
    2015 BMW R1200RT
    2012 Triumph Bonneville SE

  4. #19
    Registered User marcopolo's Avatar
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    Quote Originally Posted by jgoertz View Post
    Have you accidentally set the 50s to a language other than English? Language can be set in the app.
    I confirmed in the App that the headset language is set to English. I also ckecked and confirmed I was actually using the correct commands, and I am.
    Mark
    2015 R 1200 GS Adventure

  5. #20
    Registered User BMW_Ken's Avatar
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    Quote Originally Posted by marcopolo View Post
    I confirmed in the App that the headset language is set to English. I also ckecked and confirmed I was actually using the correct commands, and I am.
    You need to set it to Canadian.
    Ken Martin
    2011 R1200RT
    Kingsport, TN

  6. #21
    Registered User BernieEcht's Avatar
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    Quote Originally Posted by marcopolo View Post
    I confirmed in the App that the headset language is set to English. I also ckecked and confirmed I was actually using the correct commands, and I am.
    Don't feel bad, Mark. It doesn't work with my english either. LOL
    Bernie Echt
    2018 R1200RT-LC Alpenweiss, starting out fresh
    2007 R1200RT Double Silver sold (188702 Smiles), 2000 R11RT sold (105K)
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  7. #22
    Registered User marcopolo's Avatar
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    Quote Originally Posted by BMW_Ken View Post
    You need to set it to Canadian.
    Eh?
    Mark
    2015 R 1200 GS Adventure

  8. #23
    Registered User marcopolo's Avatar
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    Quote Originally Posted by BernieEcht View Post
    Don't feel bad, Mark. It doesn't work with my english either. LOL
    I got a reply from Sena support, suggesting that I perform both a Factory Reset and a Fault Reset, with the device powered on, then re-establish my pairings (to my iPhone and GPS), then see if it's working.

    EDIT: Sena has authorized a replacement of my 50S, as the Factory Reset and Fault Reset did not resolve the problems with the Sena Voice Command function.
    Last edited by marcopolo; 06-10-2020 at 01:16 PM.
    Mark
    2015 R 1200 GS Adventure

  9. #24
    Maybe a little late to this party, but I've found the trick with the voice commands is to say the complete command. Just saying "Hey Sena" or "Hey Google" does nothing, but saying "Hey Sena open mesh" or "Hey Google call home" does work just fine.

  10. #25
    Registered User marcopolo's Avatar
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    Quote Originally Posted by rcb78 View Post
    Maybe a little late to this party, but I've found the trick with the voice commands is to say the complete command. Just saying "Hey Sena" or "Hey Google" does nothing, but saying "Hey Sena open mesh" or "Hey Google call home" does work just fine.
    I had been doing exactly that, but it did not work, with the exception of the battery check command (after performing SENA's recommended resets).
    Last edited by marcopolo; 06-22-2020 at 12:36 PM.
    Mark
    2015 R 1200 GS Adventure

  11. #26

    Sena 50S vs 30K w/ Mesh 2.0 Firmware Upgrade

    Has anyone had a chance to compare the 50S to a 30K with the mesh 2.0 firmware upgrade? Trying to decide if we should take advantage of the trade in promotion that ends 6/30. The mesh 2.0 firmware is a big improvement for the 30K devices. 1) I can now run both mesh intercom and bluetooth music at the same time. 2) Maintains better a connection in a steep canyon where we lose line of sight. 3} So far the connection doesn't deteriorate to the point of having to reboot both headsets to restore intercom.
    Last edited by stanleymcp; 06-21-2020 at 08:18 PM.

  12. #27
    Just used my new 50s on a 1000 mile weekend ride.

    The speakers are better hands down.

    With my 20s/20sEVO I could no longer make out my music around 80mph. (Shoei RF1200 and foam ear plugs, riding 2017 R1200GS w/ a Vstream sport windshield.)

    With the 50s, I am able to hear my music clearly at 100mph.

    And the 50s Utility App is worth the price of admission.


    Sent from my iPhone using Tapatalk

  13. #28
    Registered User cap's Avatar
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    voice commands

    A friend of mine is returning his Sena 50S after a few weeks of trial. He was never able to get the voice commands to work. And then the microphone seemed to be malfunctioning -- switching to the alternate microphone hardware did not fix the problem. He wasn't impressed. Our riding group has used Sena's for 10+ years through several model changes. He is reverting his primary helmet to a Sena 20S Evo that he had in a spare helmet that he uses when we ride together in Colorado. We are switching to Cardo when we ride together.

  14. #29
    Quote Originally Posted by sonnystile View Post
    Just used my new 50s on a 1000 mile weekend ride.

    With the 50s, I am able to hear my music clearly at 100mph.
    Just out of curiosity, and for safety's sake, if your music is playing can you hear a siren at 100mph?
    Paul Glaves - "Big Bend", Texas U.S.A
    "The greatest challenge to any thinker is stating the problem in a way that will allow a solution." - Bertrand Russell
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  15. #30
    Unregistered User dduelin's Avatar
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    Quote Originally Posted by cap View Post
    A friend of mine is returning his Sena 50S after a few weeks of trial. He was never able to get the voice commands to work. And then the microphone seemed to be malfunctioning -- switching to the alternate microphone hardware did not fix the problem. He wasn't impressed. Our riding group has used Sena's for 10+ years through several model changes. He is reverting his primary helmet to a Sena 20S Evo that he had in a spare helmet that he uses when we ride together in Colorado. We are switching to Cardo when we ride together.
    Just saying it's important to rule out wind noise and correct voice command phrasing before blaming the unit. Both mikes malfunctioned in regards to voice commands.

    I've had all the Senas from the 5FM to the 50S except the 30K and I'm very happy with my new 50. In a riding group of 3 with two 50s and a 20S Bluetoothed to one 50 the voice audio is crystal clear and no problems dropping and reconnecting all parties either from stops or distancing too far apart on winding roads. Riding solo the voice commands through Siri seem to work OK so far ......... as far as Siri can decipher my phrasing. Just like using Siri when off the bike or out of the car a lot depends on how I pronounce and choose phrasing. The rapid charging and the Sena 50 app are nice upgrades from the 20S as is the increased audio level and tonal fidelity. I could not listen to voice podcasts and understand casual conversation levels above about 50 mph on either the Goldwing or RT but the 50 ups that to highway speeds for the most part. I didn't think I would upgrade from a 20S but after a month I'm glad I did.
    Dave

    GL1800
    R 1200 RT

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