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Thread: R 1250 GS 6000 Mile Service

  1. #76
    Registered User gsinnc's Avatar
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    Quote Originally Posted by Motodan View Post
    Gee, one would think that “Master BMW Tech” would be more professional and caring. Felt your bewilderment more than once.
    Agree! Everyone I've done business with is. And they are more experienced than me ... or most DIYers
    Ed Apelian
    Motorcycling is my passion because golf is far too dangerous!
    2018 R1200GS - Light White !
    2016 R1200RT- Platinum Bronze

  2. #77
    Quote Originally Posted by Motodan View Post
    Gee, one would think that “Master BMW Tech” would be more professional and caring. Felt your bewilderment more than once.
    Bought my GS from a BMW dealer and have never returned for service there. I have a master mechanic on Beemers work on my bike, and no one else. He charges me 90.00 an hour for labor, and when he says the work is done, it's not only done but done correctly the first time, every time. He has other mechanics that could do the work, the deal we have is he works on my bike, no one else.

    He's worth every penny I pay him in confidence the bike is tip top under his watchful eyes/hands. He gives me his old rate because no one touches my GS but him, including tires, tire changes, oil changes and scheduled full services. If he says it's done, it's done. Dealers, on the other hand, I don't trust them for the fact their mechanics are turned over far too often to have the knowledge my own mechanic has.
    The lion does not even bother to turn his head when he hears the small dog barking.

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  3. #78
    Registered User gsinnc's Avatar
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    Quote Originally Posted by brownie0486 View Post
    Bought my GS from a BMW dealer and have never returned for service there. I have a master mechanic on Beemers work on my bike, and no one else. He charges me 90.00 an hour for labor, and when he says the work is done, it's not only done but done correctly the first time, every time. He has other mechanics that could do the work, the deal we have is he works on my bike, no one else.

    He's worth every penny I pay him in confidence the bike is tip top under his watchful eyes/hands. He gives me his old rate because no one touches my GS but him, including tires, tire changes, oil changes and scheduled full services. If he says it's done, it's done. Dealers, on the other hand, I don't trust them for the fact their mechanics are turned over far too often to have the knowledge my own mechanic has.
    That sounds like a great set-up. Pretty much exactly the deal I have with my dealer. There is only one tech who works on my bike so when I make an appointment the Service Manager schedules it with him. And HE does ALL the services on my bike even tires. And I always chat with him before and after the service. And I always can wait for the service to be done. The only difference is the labor rate ... it's $135/hour but there are almost always specials that give me 10% or more off my service ... such as weekday service appts., winter service appts. etc. If had a set up like yours I would probably take full advantage of it as well.
    Ed Apelian
    Motorcycling is my passion because golf is far too dangerous!
    2018 R1200GS - Light White !
    2016 R1200RT- Platinum Bronze

  4. #79
    Fortis Fortuna Adiuvat Omega Man's Avatar
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    While some may think this is horrifying, I like to give/leave a “tip” for the person that worked on my equipment.
    I have found a little appreciation goes a long way.
    OM
    "You can do good or you can do well. Sooner or later they make you choose." MI5
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  5. #80
    Registered User gsinnc's Avatar
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    Quote Originally Posted by Omega Man View Post
    While some may think this is horrifying, I like to give/leave a “tip” for the person that worked on my equipment.
    I have found a little appreciation goes a long way.
    OM
    Funny you should mention that ... at Christmas the Service Manager, my Tech and the Parts Manager all get a "Christmas Tip" from me.

    Fred Rau wrote a nice article in MCN a few months back talking about just this topic and how he always tips the folks at his dealership.
    Ed Apelian
    Motorcycling is my passion because golf is far too dangerous!
    2018 R1200GS - Light White !
    2016 R1200RT- Platinum Bronze

  6. #81
    Quote Originally Posted by Omega Man View Post
    While some may think this is horrifying, I like to give/leave a “tip” for the person that worked on my equipment.
    I have found a little appreciation goes a long way.
    OM
    I tip my mechanic in food [ lunches ] and at Xmas he gets a gift certificate to take his better half out to eat. He doesn't expect it, but he knows I appreciate his workmanship and attention to detail on my bike.
    The lion does not even bother to turn his head when he hears the small dog barking.

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  7. #82
    Quote Originally Posted by AjaxTheDog View Post
    My local dealers offer a 10% discount on parts to BMWMOA members if you ask for it. Not a lot but it's something. No discount on labor but I did receive a coupon in the mail recently off labor this time of year since their shops aren't busy now.

    After getting my bikes back missing fasteners, having disconnected hoses, and mauled electrical plugs I decided that I care more about my bike and my own safety than they do, so I do as much of my own maintenance as possible. That includes tires, balancing and all the other regular maintenance. I leave the recalls, warranty work and anything I don't wanna mess with to them. That hasn't been much thank goodness.

    I think everybody spends their money differently and there should be no disrespect in what people decide is valuable to them or not. Do whatever pleases you and have a nice day. Then go riding, that is the point, isn't it?
    So who is this horrible dealer? Lots of us travel and need to know who to avoid so we don't get missing fasteners, disconnected hoses and mauled electrical plugs.
    Paul Glaves - "Big Bend", Texas U.S.A
    "The greatest challenge to any thinker is stating the problem in a way that will allow a solution." - Bertrand Russell
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  8. #83
    Back to the original topic, when you buy a service - even just an oil change - you are buying more than oil and a filter. You are buying part of the mortgage on the building, part of the cost of the lift, a bit of a computer and some software, some tools, and some supplies. You are also buying some wages, some cost for benefits like health insurance and unemployment insurance and some workmen's compensation insurance and maybe (hopefully) a little contribution to a 401(k) or similar plan. You are also paying for a little bit of utilities and taxes and insurance. Oh, and also a little bit of the carrying cost to keep some parts in inventory. Of course I can do it cheaper than the dealership. Keeping a business open 5 or 6 days a week for most of the weeks of the year does in fact cost money. I do most of my own maintenance because the nearest dealership is more than 400 miles away and my favorite dealership is more than 1,000 miles away.

    But when I do go to the dealership to have work performed I do not gripe about the bill. The last time I looked neither Amazon nor Walmart can fix my bike. But of course, YMMV!
    Paul Glaves - "Big Bend", Texas U.S.A
    "The greatest challenge to any thinker is stating the problem in a way that will allow a solution." - Bertrand Russell
    http://web.bigbend.net/~glaves/

  9. #84
    Registered User gsinnc's Avatar
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    Quote Originally Posted by PGlaves View Post
    Back to the original topic, when you buy a service - even just an oil change - you are buying more than oil and a filter. You are buying part of the mortgage on the building, part of the cost of the lift, a bit of a computer and some software, some tools, and some supplies. You are also buying some wages, some cost for benefits like health insurance and unemployment insurance and some workmen's compensation insurance and maybe (hopefully) a little contribution to a 401(k) or similar plan. You are also paying for a little bit of utilities and taxes and insurance. Oh, and also a little bit of the carrying cost to keep some parts in inventory. Of course I can do it cheaper than the dealership. Keeping a business open 5 or 6 days a week for most of the weeks of the year does in fact cost money. I do most of my own maintenance because the nearest dealership is more than 400 miles away and my favorite dealership is more than 1,000 miles away.

    But when I do go to the dealership to have work performed I do not gripe about the bill. The last time I looked neither Amazon nor Walmart can fix my bike. But of course, YMMV!
    Very well said Paul !
    Ed Apelian
    Motorcycling is my passion because golf is far too dangerous!
    2018 R1200GS - Light White !
    2016 R1200RT- Platinum Bronze

  10. #85
    Registered User Motodan's Avatar
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    Quote Originally Posted by PGlaves View Post
    So who is this horrible dealer? Lots of us travel and need to know who to avoid so we don't get missing fasteners, disconnected hoses and mauled electrical plugs.
    The four I've encountered, over the decades, are all closed or no longer carry BMW....wonder why? Two in Fort Wayne, Indiana, one in Mishawaka, Indiana and one in central Illinois.
    '19 F850GSA - '18 Z900RS

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  11. #86
    Registered User gsinnc's Avatar
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    Quote Originally Posted by Motodan View Post
    The four I've encountered, over the decades, are all closed or no longer carry BMW....wonder why? Two in Fort Wayne, Indiana, one in Mishawaka, Indiana and one in central Illinois.
    Maybe it is an east coast thing but the dealers here are all very good. The dealer's I have had personal experience with include:

    Motorcycles of Charlotte (my dealer and the best on the east coast!)
    Frontline Eurosports in Roanoke (Salem), VA
    Gulf Coast in Fort Meyers FL
    Max BMW in Troy NY
    Bob's BMW in MD
    Eurosport Asheville, NC
    Grass Roots in Cape Gerardo, MO (not east coast but had a very good experience there)
    Ed Apelian
    Motorcycling is my passion because golf is far too dangerous!
    2018 R1200GS - Light White !
    2016 R1200RT- Platinum Bronze

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