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  1. #1
    ...never too much lefse
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    Nav V stuck in Year 2000

    I tacked this on to a previous thread on the Navigator V and I think that was not the best approach for getting input from the GPS wizards our there. So, here is a repeat.

    After the most recent update, I noticed that my Nav V thinks the date is March 23, 2000 and I cannot find a way to change it. It keeps counting days but it is living in the year 2000. I've tried a soft reset. No luck. I tried a hard reset. No luck except I wiped out all of my BT connections, data, and Apps. I tried a Restore to the oldest backup I could find. No luck. Something is happening when it receives the Sat. data. It will properly reset the time but it cannot get off the date of March 2000.
    I have manually reset my R12GS (2015) clock to the proper date without the GPS installed. When I install the GPS and watch the date on the bike, it "updates" to March 2000 when the GPS gets the green bars for sat. reception.
    The calendar setting on the bike is not a big deal to me but I would like to get the GPS date right since it thinks sunset is a lot later (it thinks it is springtime) and the Night mode switches on about 90 minutes too late.
    Any ideas on how I can remedy a GPS that thinks it is living in the past by about 18 1/2 years would be greatly appreciated.
    Robert Horton
    riding - 15 R1200GSW
    gone - 95 K75RT

  2. #2
    Liaison 20774's Avatar
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    Firmware update needed? Found some info on older GPS units (maybe specifically those with older operating systems) get stuck with the date due to significant digits:

    https://www.theverge.com/2019/3/8/18...vices-affected

    https://hardware.slashdot.org/story/...pdate-firmware
    Kurt -- Forum Liaison ---> Resources and Links Thread <---
    '78 R100/7 & '69 R69S & '52 R25/2
    mine-ineye-deatheah-pielayah-jooa-kalayus. oolah-minane-hay-meeriah-kal-oyus-algay-a-thaykin', buddy!

  3. #3
    Registered User GTRider's Avatar
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    I’d suggest a call to Garmin Support and request assistance on re-installing the latest update—it sounds like it did not get installed fully or correctly. Lots of vehicles with built-in Nav are having issues due to the November 3rd gps date rollover problem.

    Best,
    DeVern
    DGerber
    1983 R80ST — 1984 R80 G/S-PD — 2004 K1200GT w/Hannigan S/C — 2010 K1300GT — 2018 R1200GS
    BMWMOA#52184, AMA#271542, IBA#138

  4. #4
    ...never too much lefse
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    Thanks for the feedback.
    Robert Horton
    riding - 15 R1200GSW
    gone - 95 K75RT

  5. #5
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    A little "comforting" to find this here. Had same discussion/thread on the FB page of the MOA, too. For now, I went into the bike's computer and had to toggle off the automatic time update from the GPS unit. Then, I had to set the correct date on the bike. Time was good. Waiting for Garmin now.
    Julito Antolin
    MOA #212361
    2017 R1200 GSA
    Torrance, CA

  6. #6
    ...never too much lefse
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    Dont wait. Contact them.

    Quote Originally Posted by julit0 View Post
    A little "comforting" to find this here. …….... Waiting for Garmin now.
    Don't wait for Garmin. Contact them.
    I finally saw the email link on Garmin's support page and sent in a description of the problem this past weekend. Their reply was fast and the message was succinct "Verify your shipping address and we will send you an RMA to exchange the unit". I confirmed my address, got the RMA and shipping instructions within 2 hours. My funky date unit is going back and I expect to receive a replacement unit within a week.

    I bet there are a more "broken" units out there not known to their owners. I never use or refer to my bike's date. And I only noticed the problem when the GPS color mode did not switch after sunset. I would suggest anyone with a Nav V go in to the World Clock app on their unit and check out the time displayed there. That is the only place on the Nav V that I could find the date displayed. If the date is correct, count yourself lucky.

    I am guessing we will not see any firmware fix to this problem. Their most practical fix is to replace the few units that actually contact them about the problem. I hope that helps you out with how you proceed.
    Robert Horton
    riding - 15 R1200GSW
    gone - 95 K75RT

  7. #7
    Debbie's Servant Lee's Avatar
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    Quote Originally Posted by julit0 View Post
    A little "comforting" to find this here. Had same discussion/thread on the FB page of the MOA, too. For now, I went into the bike's computer and had to toggle off the automatic time update from the GPS unit. Then, I had to set the correct date on the bike. Time was good. Waiting for Garmin now.

    Welcome to the forum.
    Lee
    2016 R1200RS
    MOA # 30878
    Past BMW Bikes: 2011 K1300S, 2003 K1200RS, 1991 K75S, 1987 K75T, 1984 R100RT

  8. #8
    Debbie's Servant Lee's Avatar
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    Two members on the RS forum are having the same problem.
    One called into Garmin and was told Garmin is aware of the problem and working on a fix.
    Lee
    2016 R1200RS
    MOA # 30878
    Past BMW Bikes: 2011 K1300S, 2003 K1200RS, 1991 K75S, 1987 K75T, 1984 R100RT

  9. #9
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    The only reason I discovered that my Nav V has a date issue is because of the posts on this forum. Great job!

    Now will someone explain the impact since the time seems to be correct on the GPS and when it is transferred to the motorcycle? It appears to me the date on the bike and in the GPS is not used anywhere, and the date in the GPS is not transferred to the bike.




    Sent from my iPad using Tapatalk

  10. #10
    Debbie's Servant Lee's Avatar
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    Quote Originally Posted by pkpilot View Post
    The only reason I discovered that my Nav V has a date issue is because of the posts on this forum. Great job!

    Now will someone explain the impact since the time seems to be correct on the GPS and when it is transferred to the motorcycle? It appears to me the date on the bike and in the GPS is not used anywhere, and the date in the GPS is not transferred to the bike.




    Sent from my iPad using Tapatalk
    The GPS date should transfer to the bike if you have the bike set to automatic.

    The only negative I can think of for a incorrect date on the bike is for people who rely on the one year service reminder.
    I don't pay attention to the service reminder on our bikes.
    I keep a record of my service in a book and my phone.
    Lee
    2016 R1200RS
    MOA # 30878
    Past BMW Bikes: 2011 K1300S, 2003 K1200RS, 1991 K75S, 1987 K75T, 1984 R100RT

  11. #11
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    My NAV V purchased new has the same year 2000 issue and when I chatted with Garmin yesterday, I was told I was added to the "list" with no other info given and was told "Thanks for purchasing Garmin!".

    revised.... I cleaned the battery connector contacts with spray contact cleaner and now the battery is holding a full charge. IDK. Maybe just removing and reconnecting the battery caused it to make a better connection? Looks like the battery is 100% now.
    Last edited by craigjv4; 12-08-2019 at 11:59 AM.
    2015 GSA

  12. #12
    Debbie's Servant Lee's Avatar
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    Quote Originally Posted by craigjv4 View Post
    .

    They also had basically no reply about the battery that will not hold a charge longer than 10 minutes off the bike either. He said... "I don't know how long the batteries should last."
    Most of us probably visited with a customer service person, not someone from the technical department.
    Lee
    2016 R1200RS
    MOA # 30878
    Past BMW Bikes: 2011 K1300S, 2003 K1200RS, 1991 K75S, 1987 K75T, 1984 R100RT

  13. #13
    Debbie's Servant Lee's Avatar
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    Statement from Garmin

    BMW NAV IV and BMW NAV V Time and Date are Incorrect

    We’ve identified an issue with this product that causes the date and/or time to be wrong after the GPS Rollover on November 3rd, 2019. However, all functions not dependent on date and/or time will continue to work normally.

    For the BMW Motorrad NAV IV - update the device software by following the steps in Updating Automotive Maps and Software with Garmin Express to correct the issue.

    For the BMW Motorrad NAV V - We are currently working on a software update that will address this issue. Please contact Product Support to be put on an email distribution list to be notified after the software has been released.

    What does that mean for my Garmin?

    The date and/or time determined by the GPS will be wrong
    Position, velocity, navigation, and all other functionality not dependent on date and/or time will continue to work normally
    What is GPS Week Rollover?

    The GPS satellite system communicates the date via a week number that is limited to 1024 weeks (about 20 years). On November 3rd, 2019 the week numbers broadcast by the satellites will “rollover” to zero. If GPS receivers don’t account for this rollover in their software, it will calculate the wrong date and/or time.
    [/I][/I][/I]
    Lee
    2016 R1200RS
    MOA # 30878
    Past BMW Bikes: 2011 K1300S, 2003 K1200RS, 1991 K75S, 1987 K75T, 1984 R100RT

  14. #14
    Registered User GTRider's Avatar
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    Quote Originally Posted by craigjv4 View Post
    They also had basically no reply about the battery that will not hold a charge longer than 10 minutes off the bike either. He said... "I don't know how long the batteries should last."
    If the Nav V and the Zumo series use the same battery connectors you might try this:
    http://outsider-adventure.blogspot.c...ttery-fix.html

    Best,
    DeVern
    DGerber
    1983 R80ST — 1984 R80 G/S-PD — 2004 K1200GT w/Hannigan S/C — 2010 K1300GT — 2018 R1200GS
    BMWMOA#52184, AMA#271542, IBA#138

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