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  1. #1

    BeemerBoneyard Review

    I hope this is a good place to post this - just wanted to give props to Beemer Boneyard!

    I ordered a set of their fuel line quick-disconnects last week. After submitting the order, I realized I forgot to order a dozen spare o-rings as intended. Quick email, and within an hour they responded that they would throw the o-rings in, no charge. Score +1 for BB!

    The parts arrived quickly. I installed them over the weekend, and was puzzled when my '04 1150RT wouldn't start. Upon inspection, I found that the female half of the QD on the high-pressure line was missing its internal check valve; this resulted in the male side not having anything to push against and open, so I had no fuel flow. I swapped the two female halves and was able to start right up. Of course now my return line isn't operating.

    So I emailed BB yesterday morning explaining the situation. Within 30 minutes they replied, offering to send a new part. Score +2!

    30 minutes later, I got a notification that the part was heading to the mail. This morning, I checked the tracking number, and the part will arrive Wednesday. Score +3!

    Anyway, I just wanted to give out some love for Beemer Boneyard's excellent customer service. In my experience, this level of service is very rare, and I felt they deserve some recognition.

    I'll be shopping with them again, and I hope you will, too!

    ron

  2. #2
    Love that place... especially when it comes to scheduled maintenance kits. They package the whole deal for a reasonable price. I sure wish BMW dealers would do that!

    Ian
    Go soothingly through the grease mud, as there lurks the skid demon.
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  3. #3
    Left Coast Rider
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    Quote Originally Posted by oldmannew View Post
    I hope this is a good place to post this - just wanted to give props to Beemer Boneyard!
    Its a credit to you that you saw fit to give them props rather than slag them off for sending a faulty part.

    The true test of a company happens when something goes wrong. Their response speaks volumes.

  4. #4
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    Quote Originally Posted by bc1100s View Post
    its a credit to you that you saw fit to give them props rather than slag them off for sending a faulty part.

    the true test of a company happens when something goes wrong. Their response speaks volumes.
    ^^^^^^^
    this!!!!!!!

  5. #5
    skibum69 skibum69's Avatar
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    Nice, thanks for passing that on.
    http://beerthief.ca
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  6. #6
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    Thumbs up

    Not to be repetitive, Beemer Boneyard is tops. In 2018 I ordered a series of lubricants/filters and they included crush washers, which included a note: "Thought you might need these."

    Service, attention and follow-through for beginners or experienced wrenchers.

  7. #7
    IBA# 5819 61996's Avatar
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    Interesting. My experience is that they never have anything in stock.

    Joe
    “Fate whispers to the warrior, 'You can not withstand the storm.'
    The warrior whispers back, 'I am the storm.'

  8. #8
    Registered User lkraus's Avatar
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    Quote Originally Posted by 61996 View Post
    Interesting. My experience is that they never have anything in stock.

    Joe
    I've never found them to be out of stock for supplies or new parts.

    Most of their used parts do show as Out Of Stock. They explain that here: WHY ARE PARTS MARKED SOLD! ON THE SITE ??.
    Larry
    2006 R1200RT

  9. #9
    Debbie's Servant Lee's Avatar
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    Quote Originally Posted by 61996 View Post
    Interesting. My experience is that they never have anything in stock.

    Joe
    I've never had that problem when buying a new part.
    Lee
    2016 R1200RS
    MOA # 30878
    Past BMW Bikes: 2011 K1300S, 2003 K1200RS, 1991 K75S, 1987 K75T, 1984 R100RT

  10. #10
    IBA# 5819 61996's Avatar
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    Quote Originally Posted by Lee View Post
    I've never had that problem when buying a new part.
    Maybe they should change their name to something like: "Beemer New Parts".


    Joe
    “Fate whispers to the warrior, 'You can not withstand the storm.'
    The warrior whispers back, 'I am the storm.'

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