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Thread: Feedback about Linda's Custom Tank Bags

  1. #1

    Feedback about Linda's Custom Tank Bags

    Has anyone had any recent (within the last few months)contact with Linda? She's had my bag for almost 2 months and other than our initial phone conversation, I haven't heard anything from her. She won't answer or return my calls and emails.
    First of all, I'm concerned that she is OK.
    Secondly, I just want my bag back, even if it's not repaired. (stock '13 RT BMW tank bag that needs a new map pocket).
    Any feedback would be greatly appreciated.
    Just to be clear, we had a very nice initial conversation and I was totally comfortable with doing business with her. She seemed very knowledgeable and capable and came with great reviews.
    Thanks for any assistance you can offer!
    Regards,
    Scott Good

  2. #2
    The great reviews are all for good reason. I too hope she is OK. With a one person shop, things can't continue when they have to suddenly vacate for some reason.
    Lee A. Dickinson - Danielsville, GA USA
    Airheads #3480 | Iron Butt Assn. #8914
    1992 R100RS - 1993 K1100RS - 2013 R1200GS

  3. #3
    Registered User GTRider's Avatar
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    From what Iíve seen, Linda does great work. But patience has always been required, especially in a one-person operation, and Iíd suspect the workload is higher right now as riders are prepping for the IBR. Lots of folks in the IBR community use Lindaís gear...

    Best,
    DG
    DGerber
    1983 R80ST ó 1984 R80 G/S-PD ó 2004 K1200GT w/Hannigan S/C ó 2010 K1300GT ó 2018 R1200GS
    BMWMOA#52184, AMA#271542, IBA#138

  4. #4
    Rocky Bow BMW Riders #197 bogthebasher's Avatar
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    Quote Originally Posted by GTRider View Post
    From what Iíve seen, Linda does great work. But patience has always been required, especially in a one-person operation, and Iíd suspect the workload is higher right now as riders are prepping for the IBR. Lots of folks in the IBR community use Lindaís gear...

    Best,
    DG
    I sent my RT bag and confirmed delivery on May 30, 2018. Spoken to Linda twice since. I have not heard anything since November 2018. I dunno how someone could send something this year and get it done before next winter unless workload is not FIFO.

    Ken.
    Ken Dittrick
    2008 R1200RT (Biarritz Blau)


    Excuses are the rocks upon which our dreams are crushed - Tim Fargo

  5. #5
    Registered User GTRider's Avatar
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    Quote Originally Posted by bogthebasher View Post
    I sent my RT bag and confirmed delivery on May 30, 2018. Spoken to Linda twice since. I have not heard anything since November 2018. I dunno how someone could send something this year and get it done before next winter unless workload is not FIFO.

    Ken.
    Yeah, thatís definitely excessive. If/when someone makes contact I hope they report back. Hoping itís not a case of illness, weather catastrophe, etc.

    Best,
    DG
    DGerber
    1983 R80ST ó 1984 R80 G/S-PD ó 2004 K1200GT w/Hannigan S/C ó 2010 K1300GT ó 2018 R1200GS
    BMWMOA#52184, AMA#271542, IBA#138

  6. #6
    Rocky Bow BMW Riders #197 bogthebasher's Avatar
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    Quote Originally Posted by GTRider View Post
    Yeah, thatís definitely excessive. If/when someone makes contact I hope they report back. Hoping itís not a case of illness, weather catastrophe, etc.

    Best,
    DG
    Like yourself, I give the benefit of doubt for someone who has supported our extended community for several years as well and will attempt contact next week and report back.
    Ken Dittrick
    2008 R1200RT (Biarritz Blau)


    Excuses are the rocks upon which our dreams are crushed - Tim Fargo

  7. #7
    Quote Originally Posted by bogthebasher View Post
    I sent my RT bag and confirmed delivery on May 30, 2018. Spoken to Linda twice since. I have not heard anything since November 2018. I dunno how someone could send something this year and get it done before next winter unless workload is not FIFO.

    Ken.
    I can appreciate that she is probably very busy but when we spoke,she told me that it would be "about 30 days" after she received the bag. I never like to rush anyone but just like a little more communication.
    I'll continue to attempt to connect with her via email and phone calls and let you know when I hear from her.
    Thanks for the feedback!

  8. #8

    Still no bag

    Over 6 months have now passed since confirmed receipt of my tank bag. Numerous voice and e mails have gone unanswered. I just want my (unrepaired) bag back at this point. Any suggestions or feedback from any other Linda's customers?

  9. #9
    Left Coast Rider
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    Quote Originally Posted by scottgood View Post
    Over 6 months have now passed since confirmed receipt of my tank bag. Numerous voice and e mails have gone unanswered. I just want my (unrepaired) bag back at this point. Any suggestions or feedback from any other Linda's customers?


    Buy another tank bag?

  10. #10
    Registered User
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    Quote Originally Posted by scottgood View Post
    Over 6 months have now passed since confirmed receipt of my tank bag. Numerous voice and e mails have gone unanswered. I just want my (unrepaired) bag back at this point. Any suggestions or feedback from any other Linda's customers?
    Sounds like it might be time for a registered letter from your lawyer friend, asking nicely for an update as to when it will be repaired/returned/replaced.
    J Goertz
    BMW MOAL
    2015 BMW R1200RT
    2012 Triumph Bonneville SE

  11. #11
    Addicted to curves azgman's Avatar
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    Road trip to retrieve your bag?
    MOA #107139
    RA #28511

  12. #12
    Left Coast Rider
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    Quote Originally Posted by jgoertz View Post
    Sounds like it might be time for a registered letter from your lawyer friend, asking nicely for an update as to when it will be repaired/returned/replaced.
    And when there is no response, the next move would be.....?

    OP, cut your losses and buy a new tank bag. There is no happy ending to this story.

  13. #13
    Fortis Fortuna Adiuvat Omega Man's Avatar
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    Quote Originally Posted by jgoertz View Post
    Sounds like it might be time for a registered letter from your lawyer friend, asking nicely for an update as to when it will be repaired/returned/replaced.
    Kinda reminds me of the old joke about Harley riders rolling up their sleeves to knuckle it out when there is a beef.......BMW riders call their lawyers

    OM
    "You can do good or you can do well. Sooner or later they make you choose." MI5
    Mod Squad
    2009 F800GS 1994 TW200

  14. #14
    Left Coast Rider
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    Quote Originally Posted by Omega Man View Post
    Kinda reminds me of the old joke about Harley riders rolling up their sleeves to knuckle it out when there is a beef.......BMW riders call their lawyers

    OM
    Nice.

  15. #15

    Resolution...sort of.

    Just wanted to send a final update...
    Surprisingly, Linda answered my last phone call a couple of weeks ago and said she would return my tank bag (unrepaired). She apologized, I wished her well and last week my bag showed up on my door step.

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