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Thread: ADVMonster Contact?

  1. #1
    Registered User pappy35's Avatar
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    ADVMonster Contact?

    They don't list a phone number on their site and over the last three days haven't responded to an e-mail or a message sent to them via their site's chat feature. Anyone know this they are still in business? How does one get customer support from them if there's no way to contact them reliably?
    '13 R1200RT 90th Anniversary Edition

  2. #2
    Registered User clowry's Avatar
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    Hmm, that's strange. I've bought several sets of lights from John over the years, and he's always been quick to respond to emails. He's a member on ADVRider, and was active there a couple of hours ago. He has a thread in the Vendors section, too. You could try reaching out to him through there, if you're a member.

  3. #3
    Registered User pappy35's Avatar
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    He has a very good rep all over so I'm more surprised than annoyed. I'll hope over there and see if I can reach him. Thanks for the info.
    '13 R1200RT 90th Anniversary Edition

  4. #4
    I PMd you the phone number I have for him.

  5. #5
    Registered User pappy35's Avatar
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    Thanks. Got it.

    I neglected to post that he got to me this morning and answered my questions so I have three "bulbs" on the way. I'll post pictures of the Camhead headlight housing installation as I've not seen detailed ones elsewhere.
    '13 R1200RT 90th Anniversary Edition

  6. #6
    Registered User jandhumphreyme's Avatar
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    Quote Originally Posted by pappy35 View Post
    Thanks. Got it.

    I neglected to post that he got to me this morning and answered my questions so I have three "bulbs" on the way. I'll post pictures of the Camhead headlight housing installation as I've not seen detailed ones elsewhere.

    Are you installing an LED Headlight? I've been at his site looking at them. I'm wanting to upgrade to something, you'd think my '11 has a Ray-O-Vac flashlight taped to the handle bars.
    So often times it happens that we live our lives in chains
    And we never even know we have the key

  7. #7
    Quote Originally Posted by pappy35 View Post
    Thanks. Got it.

    I neglected to post that he got to me this morning and answered my questions so I have three "bulbs" on the way. I'll post pictures of the Camhead headlight housing installation as I've not seen detailed ones elsewhere.
    np... John is a good guy and provides good, personal service. He worked with me to put LEDs in the projector housings I have on my Xchallenge with the Touratech fairing. Totally custom job, charged me only the price of the bulbs. We've ridden a little together, too...

  8. #8
    Registered User pappy35's Avatar
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    Quote Originally Posted by jandhumphreyme View Post
    Are you installing an LED Headlight? I've been at his site looking at them. I'm wanting to upgrade to something, you'd think my '11 has a Ray-O-Vac flashlight taped to the handle bars.
    Yes. I ordered units for all three lights (go big or go home). I can see well enough at night with the stock bulbs but but don't like their warm color temperature. To me car headlights that are cooler (higher color temperature) stand out more than regular bulbs so being more visible to cagers is a big part of why I decided to go for LED. Their instant on/off nature also makes high beam flashes more noticable. John's lights are a little less expensive than others out there and I like that they have heat sinks rather than fans, fans in an enclosed housing just don't make any sense to me. There are a lot of options out there so trying to pick something out is tough.
    Last edited by pappy35; 03-09-2019 at 04:50 PM.
    '13 R1200RT 90th Anniversary Edition

  9. #9
    Registered User jandhumphreyme's Avatar
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    Looking forward to the photos of your install
    So often times it happens that we live our lives in chains
    And we never even know we have the key

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