sailorlite
New member
Having carefully read the BMW advertising material, and seeking a rainproof jacket, I bought a BMW EnduroGuard jacket about 14 mo. ago. My understanding is that the "jacket is covered by a two year warranty". Well, the jacket leaks and BMW's response so far is that I have not "maintained" it properly - claim denied!
I have ridden around 10K miles in this jacket and have wiped off some bugs and dirt, but I haven't washed it or re-waterproofed it (maintained it). I suppose there's a good chance that if I took those steps I could fix some or all of the leaking for a while.
BMW advertises some jackets as waterproof but not others, for example the 2018 Rallye jacket. Perhaps in their warranty BMW says I must wash and rewaterproof this jacket - but I can't seem to find the actual warranty to see what it says. I think BMW should first confirm my complaint and then refund or replace.
Has anyone seen the 2-yr warranty for apparel?
I have ridden around 10K miles in this jacket and have wiped off some bugs and dirt, but I haven't washed it or re-waterproofed it (maintained it). I suppose there's a good chance that if I took those steps I could fix some or all of the leaking for a while.
BMW advertises some jackets as waterproof but not others, for example the 2018 Rallye jacket. Perhaps in their warranty BMW says I must wash and rewaterproof this jacket - but I can't seem to find the actual warranty to see what it says. I think BMW should first confirm my complaint and then refund or replace.
Has anyone seen the 2-yr warranty for apparel?