• Welcome, Guest! We hope you enjoy the excellent technical knowledge, event information and discussions that the BMW MOA forum provides. Some forum content will be hidden from you if you remain logged out. If you want to view all content, please click the 'Log in' button above and enter your BMW MOA username and password.

    If you are not an MOA member, why not take the time to join the club, so you can enjoy posting on the forum, the BMW Owners News magazine, and all of the discounts and benefits the BMW MOA offers?

  • Beginning April 1st, and running through April 30th, there is a new 2024 BMW MOA Election discussion area within The Club section of the forum. Within this forum area is also a sticky post that provides the ground rules for participating in the Election forum area. Also, the candidates statements are provided. Please read before joining the conversation, because the rules are very specific to maintain civility.

    The Election forum is here: Election Forum

BMW Apparel 2 year warranty?

sailorlite

New member
Having carefully read the BMW advertising material, and seeking a rainproof jacket, I bought a BMW EnduroGuard jacket about 14 mo. ago. My understanding is that the "jacket is covered by a two year warranty". Well, the jacket leaks and BMW's response so far is that I have not "maintained" it properly - claim denied!

I have ridden around 10K miles in this jacket and have wiped off some bugs and dirt, but I haven't washed it or re-waterproofed it (maintained it). I suppose there's a good chance that if I took those steps I could fix some or all of the leaking for a while.

BMW advertises some jackets as waterproof but not others, for example the 2018 Rallye jacket. Perhaps in their warranty BMW says I must wash and rewaterproof this jacket - but I can't seem to find the actual warranty to see what it says. I think BMW should first confirm my complaint and then refund or replace.

Has anyone seen the 2-yr warranty for apparel?
 
No, but I did just have the money I paid for my EnduroGuard jacket and pants refunded by my dealer, because it utterly failed to keep me dry in a day of steady rain on a recent return trip to Colorado. The dealer did this without contacting BMW first. I bought my suit in April, and contacted the dealer to complain about its performance at the end of July. I used the refund to buy the new Rallye suit. That said, there is a section in the EnduroGuard booklet that advises owners to re-waterproof the suit (with a BMW spray) after washing it, or after prolonged riding in rain. That is certainly not an exact quote, so you have to read the actual paragraph entitled "Impregnation". I think what they're really talking about is re-applying water repellant, as the true waterproof layer is in the middle of the triple-layer laminate, as I understand it.
 
Back
Top