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Thread: My local dealer

  1. #1
    Join Date
    Jan 2009
    Craftsbury, Vermont

    My local dealer

    Once again my local BMW dealer has let me down. A lost ground has rendered my sidecar brake lights inoperable. After trying for a few days to find the fault I finally gave up and called the Essex VT dealer. Spoke with the owner's son, Kam, who is a pretty decent man and if he ran the shop their reputation would be stellar. Arranged to have it dropped off Tuesday.

    Got a call yesterday from the owner, Lord Farquaad, who told me he doesn't work on sidecar rigs. If he had stopped right there I could have accepted it. Small shop, limited space, hard time hanging onto good techs. But he went on to say there were complicated electronic components on the sidecar that controlled things like the brake lights. Once again he's trying to blow smoke. Those "complicated electronics" are called splices. This is the same guy who told me my warranty would be voided because I installed a Stebel horn, Skene P3 lights, and Clearwater Lights...all of which were "proven to have caused catastrophic CANBUS failures."

    There's a reason I travel five hours each way to have Max BMW take care of my rides!
    '18 R1200GSA for solo rides
    '12 R1200GSA with Hannigan sidecar for rides with Glenlivet
    '15 Honda CRF250L for exploring places I'm afraid to take the big GSA!

  2. #2
    Fortis Fortuna Adiuvat Omega Man's Avatar
    Join Date
    Jan 2010
    Some of these “old” dealers don’t seem to get it. I had sent the F-800GS in for a front tire and oil and filter. The bike came back with the service light still on
    I asked why and was told I didn’t request the bike to be hooked to the computer
    I can’t believe anyone expects to have their just serviced bike returned with the service light on. If they had any sense the could say “oil and filter comes with service light reset and costs $XX.”
    As for proving out the ground, you can electrically join the two with a battery jumper cable and work your way along. Chances are this is a vibration sensitive issue.
    Good luck.
    "You can do good or you can do well. Sooner or later they make you choose." MI5
    Mod Squad
    2009 F800GS 1994 TW200

  3. #3
    Rocky Bow BMW Riders #197 KenDittrick's Avatar
    Join Date
    Apr 2008
    Calgary AB
    Quote Originally Posted by Omega Man View Post
    I can’t believe anyone expects to have their just serviced bike returned with the service light on. If they had any sense the could say “oil and filter comes with service light reset and costs $XX.”
    Stuff like this is one of the reasons I shifted to supporting the local private shop in town with no warranty left and recalls complete. However I still buy all my parts and supplies for the work I do myself from the dealer to at least keep some relationship with the people who work there. Also wander through the new bikes a few times a year.
    Ken Dittrick
    2008 R1200RT (Biarritz Blau)

    Excuses are the rocks upon which our dreams are crushed - Tim Fargo

  4. #4
    Registered User garrettxr's Avatar
    Join Date
    Jul 2015
    Cape Cod, MA
    Max in NH is great, I travel about three hours from my home out on Outer Cape Cod. I go passed 2 other dealers to get there and it's worth it. The best thing is for the spring service they pick the bike up and deliver it back to my shed. Excellent service and great guys to shoot the breeze with too.

  5. #5
    Rally Rat 1074's Avatar
    Join Date
    Sep 2004
    Las Vegas, NV

    Proper service

    Call Bud Provin at: 802-483-2460. He's in Vermont and knows what he's doing at a one man shop!

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