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Anyone have any real world experience with the MOA Platinum Roadside Assistance & Tire Hazard membership plan?
Opinions? Pro? Con? Success stories? Horror stories?
Thanks in advance
Joe
I'll drop the roadside assistance this year. For me, it is a function of risk management.
As a member of the AMA, I automatically have roadside assistance. It's only 25 miles instead of 100 miles, but the AMA covers all the vehicles in my household, not just the motorcycle that I'm riding.
The Platinum Roadside Assistance covers 100 miles, but only up to $250. I wonder just how far $250 will take you? Actually, now I have an idea. I just called a local towing company. It depends on the situation and how much time is involved. He said a tow yesterday from Lynnwood to Arlington, WA was $300. That's 32 miles. He gave some other examples to me too, like if you're stranded in the center of the freeway. And the Platinum Assistance specifically rules out roads that aren't maintained. Maybe that explains the support team you see in many GS photos as they are getting a GS through a river! Before you can be towed home, you need to get back to a paved road.
A lot of people think that if I belong to AAA, I get a AAA tow truck to come help me. Actually, you get the same tow truck, whether you belong to AAA, AMA or the BMW MOA roadside assistance. There's a call center someplace in the country where the operator looks up the nearest tow vehicle operator in your area and sends them out.
Another part of risk management that I learned as a project manager, is to look at the probability of the event happening. In this case, a breakdown on the side of the road. The only issue I've ever had is a flat tire, and that was in Seattle while commuting, never on a trip away from home. I carry two tire repair kits and one of those battery jump packs. That pretty much handles most roadside failures. After that, it is a call on the cell phone or inReach SE to get a tow. And for that AMA's roadside assistance will help me out.
I'll drop the Platinum Roadside Assistance at renewal and save myself $109.
Chris
Apparently the program works well enough that the provider could substantially raise the price of the service this season.
Friedle
Read the similar threads below and you will see it is well liked and pays for itself quickly.
That was my point about bringing up the tow vehicles. The tow truck company doesn't change from one company to the other. AAA at $137 a year for the Plus RV to include a motorcycle, is a lot more expensive than the AMA's coverage at $49. The biggest difference is how far they will tow your motorcycle. Then you get into weighing the cost per year of AAA, versus the cost of a 35 mile tow or a 100 mile tow ...and how often you might use that.Good info.
...I also have AAA and I believe they have a motorcycle/RV add-on thats supposed to be pretty good.
But like they say: "the devil is in the details" so I have some research to do.
I'd really like to keep the number of insurance policies I have to a minimum.
From some of the other comments, it appears that the only real differentiator with the MOA deal is the tire replacement rider...but that looks cumbersome.
Joe
I'm not getting that impression...
Joe
As for the tires, there's always the chance I'll run over some metal that will make my tire unrepairable. But I haven't yet and I ride almost every day, and have been since 2006. If it was a high probability of occurrence, it would've happened by now.
Chris
I was recently denied a claim on the Platinum Tire Protection. Had a puncture. Plugged it to get to the nearest repair (BMW North Dallas). I was in a hurry and unfortunately did not have the details of the Platinum Tire Protection plan in front of me. I had the tire replaced and filed the claim that day. The claim was DENIED because I did not call for authorization. Flat tires and life happens. The service technician clearly put on the service order that the tire was punctured and required replacement. I will not be wasting my money on this tire protection policy again.
Honest question, because I always re-examine the value and sense of having multiple towing options. I do that at every renewal.I'll drop the roadside assistance this year. For me, it is a function of risk management.
As a member of the AMA, I automatically have roadside assistance. It's only 35 miles instead of 100 miles, but the AMA covers all the vehicles in my household, not just the motorcycle that I'm riding.
The Platinum Roadside Assistance covers 100 miles, but only up to $250. I wonder just how far $250 will take you? Actually, now I have an idea. I just called a local towing company. It depends on the situation and how much time is involved. He said a tow yesterday from Lynnwood to Arlington, WA was $300. That's 32 miles. He gave some other examples to me too, like if you're stranded in the center of the freeway. And the Platinum Assistance specifically rules out roads that aren't maintained. Maybe that explains the support team you see in many GS photos as they are getting a GS through a river! Before you can be towed home, you need to get back to a paved road.
A lot of people think that if I belong to AAA, I get a AAA tow truck to come help me. Actually, you get the same tow truck, whether you belong to AAA, AMA or the BMW MOA roadside assistance. There's a call center someplace in the country where the operator looks up the nearest tow vehicle operator in your area and sends them out.
Another part of risk management that I learned as a project manager, is to look at the probability of the event happening. In this case, a breakdown on the side of the road. The only issue I've ever had is a flat tire, and that was in Seattle while commuting, never on a trip away from home. I carry two tire repair kits and one of those battery jump packs. That pretty much handles most roadside failures. After that, it is a call on the cell phone or inReach SE to get a tow. And for that AMA's roadside assistance will help me out.
I'll drop the Platinum Roadside Assistance at renewal and save myself $109.
Chris