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Thread: Platinum Roadside Assistance & Tire Hazard

  1. #1
    IBA# 5819 61996's Avatar
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    Question Platinum Roadside Assistance & Tire Hazard

    Anyone have any real world experience with the MOA Platinum Roadside Assistance & Tire Hazard membership plan?
    Opinions? Pro? Con? Success stories? Horror stories?

    Thanks in advance.

    Joe
    “Fate whispers to the warrior, 'You can not withstand the storm.'
    The warrior whispers back, 'I am the storm.'

  2. #2
    Back in the saddle again mikegalbicka's Avatar
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    Read the similar threads below and you will see it is well liked and pays for itself quickly.

  3. #3
    RK Ryder
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    I used it last summer when my trailer tire gave out. I did get a tow, but they refused to send a truck until I found a shop that had a tire. They required an address for me to be delivered to before dispatching a truck. Being a stranger in those parts, I had no idea what services were available and tried unsuccessfully to explain that a local tow operator would/should know what tire shops were nearby. Fortunately a state trooper stopped who used his computer to find a shop that had a tire in stock that I needed. Then I had to contact the company again with that information and then a truck was sent out.
    Paul
    Retired and riding my RTs, the '87 K100 & the '98 R1100 !
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  4. #4
    '99 '03 '06 National Co-Rally Chair Friedle's Avatar
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    Quote Originally Posted by 61996 View Post
    Anyone have any real world experience with the MOA Platinum Roadside Assistance & Tire Hazard membership plan?
    Opinions? Pro? Con? Success stories? Horror stories?

    Thanks in advance

    Joe
    Apparently the program works well enough that the provider could substantially raise the price of the service this season.

    Friedle
    Ride fast safely

  5. #5
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    I'll drop the roadside assistance this year. For me, it is a function of risk management.

    As a member of the AMA, I automatically have roadside assistance. It's only 35 miles instead of 100 miles, but the AMA covers all the vehicles in my household, not just the motorcycle that I'm riding.

    The Platinum Roadside Assistance covers 100 miles, but only up to $250. I wonder just how far $250 will take you? Actually, now I have an idea. I just called a local towing company. It depends on the situation and how much time is involved. He said a tow yesterday from Lynnwood to Arlington, WA was $300. That's 32 miles. He gave some other examples to me too, like if you're stranded in the center of the freeway. And the Platinum Assistance specifically rules out roads that aren't maintained. Maybe that explains the support team you see in many GS photos as they are getting a GS through a river! Before you can be towed home, you need to get back to a paved road.

    A lot of people think that if I belong to AAA, I get a AAA tow truck to come help me. Actually, you get the same tow truck, whether you belong to AAA, AMA or the BMW MOA roadside assistance. There's a call center someplace in the country where the operator looks up the nearest tow vehicle operator in your area and sends them out.


    Another part of risk management that I learned as a project manager, is to look at the probability of the event happening. In this case, a breakdown on the side of the road. The only issue I've ever had is a flat tire, and that was in Seattle while commuting, never on a trip away from home. I carry two tire repair kits and one of those battery jump packs. That pretty much handles most roadside failures. After that, it is a call on the cell phone or inReach SE to get a tow. And for that AMA's roadside assistance will help me out.

    I'll drop the Platinum Roadside Assistance at renewal and save myself $109.

    Chris
    Last edited by daboo; 08-04-2018 at 06:05 PM.
    Elnathan - 2014 BMW F800GT
    IBA# 49894 True Rounder = 0-20's - Rounder -- to -- 100's+ Red Hot Rounder
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  6. #6
    IBA# 5819 61996's Avatar
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    Quote Originally Posted by daboo View Post
    I'll drop the roadside assistance this year. For me, it is a function of risk management.

    As a member of the AMA, I automatically have roadside assistance. It's only 25 miles instead of 100 miles, but the AMA covers all the vehicles in my household, not just the motorcycle that I'm riding.

    The Platinum Roadside Assistance covers 100 miles, but only up to $250. I wonder just how far $250 will take you? Actually, now I have an idea. I just called a local towing company. It depends on the situation and how much time is involved. He said a tow yesterday from Lynnwood to Arlington, WA was $300. That's 32 miles. He gave some other examples to me too, like if you're stranded in the center of the freeway. And the Platinum Assistance specifically rules out roads that aren't maintained. Maybe that explains the support team you see in many GS photos as they are getting a GS through a river! Before you can be towed home, you need to get back to a paved road.

    A lot of people think that if I belong to AAA, I get a AAA tow truck to come help me. Actually, you get the same tow truck, whether you belong to AAA, AMA or the BMW MOA roadside assistance. There's a call center someplace in the country where the operator looks up the nearest tow vehicle operator in your area and sends them out.


    Another part of risk management that I learned as a project manager, is to look at the probability of the event happening. In this case, a breakdown on the side of the road. The only issue I've ever had is a flat tire, and that was in Seattle while commuting, never on a trip away from home. I carry two tire repair kits and one of those battery jump packs. That pretty much handles most roadside failures. After that, it is a call on the cell phone or inReach SE to get a tow. And for that AMA's roadside assistance will help me out.

    I'll drop the Platinum Roadside Assistance at renewal and save myself $109.

    Chris
    Good info.
    I'm going to have to look into what coverage I already have. I think I have some basic coverage included with my insurance provider.
    I'll then look into whether or not I need anything supplemental to that.
    I also have AAA and I believe they have a motorcycle/RV add-on thats supposed to be pretty good.
    But like they say: "the devil is in the details" so I have some research to do.
    I'd really like to keep the number of insurance policies I have to a minimum.

    From some of the other comments, it appears that the only real differentiator with the MOA deal is the tire replacement rider...but that looks cumbersome.

    Joe
    “Fate whispers to the warrior, 'You can not withstand the storm.'
    The warrior whispers back, 'I am the storm.'

  7. #7
    IBA# 5819 61996's Avatar
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    Quote Originally Posted by Friedle View Post
    Apparently the program works well enough that the provider could substantially raise the price of the service this season.

    Friedle
    Isn't that because they included the tire replacement program where it used to be a separate add-on?

    Joe
    “Fate whispers to the warrior, 'You can not withstand the storm.'
    The warrior whispers back, 'I am the storm.'

  8. #8
    IBA# 5819 61996's Avatar
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    Quote Originally Posted by mikegalbicka View Post
    Read the similar threads below and you will see it is well liked and pays for itself quickly.
    I'm not getting that impression...

    Joe
    “Fate whispers to the warrior, 'You can not withstand the storm.'
    The warrior whispers back, 'I am the storm.'

  9. #9
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    Quote Originally Posted by 61996 View Post
    Good info.
    ...I also have AAA and I believe they have a motorcycle/RV add-on thats supposed to be pretty good.
    But like they say: "the devil is in the details" so I have some research to do.
    I'd really like to keep the number of insurance policies I have to a minimum.

    From some of the other comments, it appears that the only real differentiator with the MOA deal is the tire replacement rider...but that looks cumbersome.

    Joe
    That was my point about bringing up the tow vehicles. The tow truck company doesn't change from one company to the other. AAA at $137 a year for the Plus RV to include a motorcycle, is a lot more expensive than the AMA's coverage at $49. The biggest difference is how far they will tow your motorcycle. Then you get into weighing the cost per year of AAA, versus the cost of a 35 mile tow or a 100 mile tow ...and how often you might use that.

    As for the tires, there's always the chance I'll run over some metal that will make my tire unrepairable. But I haven't yet and I ride almost every day, and have been since 2006. If it was a high probability of occurrence, it would've happened by now.

    BTW, AMA tows are for 35 miles, not the 25 miles I originally thought.

    Chris
    Elnathan - 2014 BMW F800GT
    IBA# 49894 True Rounder = 0-20's - Rounder -- to -- 100's+ Red Hot Rounder
    John 14:6

  10. #10
    Back in the saddle again mikegalbicka's Avatar
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    Quote Originally Posted by 61996 View Post
    I'm not getting that impression...

    Joe
    Well based on the posts I have read in the past and my own experience with it that was the impression I got. Guess it depends on how often you get a flat or break down.

    https://forums.bmwmoa.org/showthread...ion-plan/page2

  11. #11
    IBA# 5819 61996's Avatar
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    Quote Originally Posted by daboo View Post
    As for the tires, there's always the chance I'll run over some metal that will make my tire unrepairable. But I haven't yet and I ride almost every day, and have been since 2006. If it was a high probability of occurrence, it would've happened by now.
    Chris
    That actually happened to me a couple years ago out in the middle of nowhere. About a nickel size cut in the tread. Fortunately there was a dealer 25 miles away who had a front tire for replacement and they were good enough to come and get me and never charged for the tow. So I lucked out that time.
    Might not be as lucky next time.

    Thanks again.

    Joe
    “Fate whispers to the warrior, 'You can not withstand the storm.'
    The warrior whispers back, 'I am the storm.'

  12. #12
    IBA# 5819 61996's Avatar
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    Update: I'm waiting three days for someone to take my money to upgrade to the BMW MOA plan.

    Joe
    “Fate whispers to the warrior, 'You can not withstand the storm.'
    The warrior whispers back, 'I am the storm.'

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