Product (it's features, benefits, value) is part of marketing. Those are some pretty compelling bikes that HD just came out with, so from first looks it appears they're off to a good start.
Your point about distribution, also part of marketing, is also critical to success.
This past summer I had the good fortune to tour for three weeks with an HD dealer that owned 3 stores. He definitely knew the problem you described and shared a lot of things that HD is doing in promotional marketing that we beemer peeps like you and I never see. I bet you HD will train the living crap out of their existing dealers and also try new channels and methods.
Ian
Its good if the dealers are starting to understand the challenges, and its great if they react and get in front of the problem. I don't want any manufacturer to fail or sell out, competition is a good thing and just because I would not buy any current HD offering doesn't mean I wouldn't consider one in the future. I am sure that there are a lot of folks out there like me that are willing to give them a chance but it all starts in the distribution channel as nothing will put off a potential customer faster than a bad dealer experience.