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Thread: Need Recommendation for Service - TEXAS

  1. #1

    Question Need Recommendation for Service - TEXAS

    On my 2015 RT, I replaced the battery about 3 months ago, and have had my BMW Motorrad Battery Charger attached whenever the bike is parked. Recently, I pulled the bike out of its barn, started it, left it run for 10 minutes, then shut it off by pressing the ignition button. Came back 15 minutes later, and get one click from the starter. Not sure what drained the battery, but I suspect the headlights remained on when I shut down the bike. Got the bike back in the barn on the charger, and the bike started without problem after about 2 hours on the charger. I'm thinking there's an issue with the electrical system in general, and I'd like to get the issue addressed by a dedicated (i.e. not an everything but Harley shop) BMW dealer, and am looking for a recommendation for a good Texas Dealer. Reviews online are all over the place, and a lot of them are several years old. So, who has had some recent good experiences with service from a Texas dealer?

    BTW, I'm 300+ miles from any of the known BMW Motorrad dealers..

    TIA,

    John
    Odessa, TX

  2. #2
    Debbie's Servant Lee's Avatar
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    Quote Originally Posted by rftwrg View Post
    then shut it off by pressing the ignition button.
    Do you mean the start/kill button on the right or the big black button in the center?
    Lee
    2016 R1200RS
    MOA # 30878
    Past BMW Bikes: 2011 K1300S, 2003 K1200RS, 1991 K75S, 1987 K75T, 1984 R100RT

  3. #3

    Question

    The big black button where the key would go if it was not keyless

  4. #4
    Debbie's Servant Lee's Avatar
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    Do you have anyone local who can load test your battery?
    I realize it's only 3 months old, but sometimes even new batteries go bad.
    Lee
    2016 R1200RS
    MOA # 30878
    Past BMW Bikes: 2011 K1300S, 2003 K1200RS, 1991 K75S, 1987 K75T, 1984 R100RT

  5. #5
    Registered User
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    I'd consider Albuquerque, Austin is a good dealer. Too bad the dealer is Lubbock is gone.

    Jay

  6. #6
    Debbie's Servant Lee's Avatar
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    Quote Originally Posted by strataj View Post
    , Austin is a good dealer.
    Jay
    Is the new multi brand dealer at Austin good?
    Lee
    2016 R1200RS
    MOA # 30878
    Past BMW Bikes: 2011 K1300S, 2003 K1200RS, 1991 K75S, 1987 K75T, 1984 R100RT

  7. #7
    Registered User wbrownell9's Avatar
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    Can't say anything about the diagnostic abilities of the Austin dealer but they took in a traveler that needed new tires who rolled in mid-afternoon with no notice and fixed me up. Did the 72K service (fluids + valve check) the next day - Saturday - and washed the bike before they gave it back. (It's a GSA, who washes a GSA? Anyway, kudos for the effort)

    Dealer in ABQ diagnosed a vagueness in steering (bad tires) for free and did the fork recall for me but I'd called ahead.

    No reason for a battery to die in 15 minutes even if the headlights were on, which they shouldn't have been if you turned it off with the key (or "key").
    2016 R1200 GSA

  8. #8
    Registered User ladybmer's Avatar
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    I'm very happy with the BMW team in Austin (located at Woods Fun Center). They have taken very good care of my bikes for 9 years. Talk to Scott or Drew.
    There is also Cuznbob's Hill country Motorcycles 512.424.9146
    One Life. Live it !
    2017 White R1200RT

  9. #9
    Registered User YeehaStephen's Avatar
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    Yes I think you need to take it to the dealer. I had the same/similar problem with a '16 1200RS and it turned out to be a bad electronic module.
    It was something that couldn't be diagnosed in the old shade tree way. If I pulled the battery cable a put a tester in between I could see a constant draw but it was inside the module not at a light, radio, alarm or the usual stuff you suspect.

    Austin has a good rep as does Denton now that they are a BMW dealer. Fort Worth is losing their reputation (all our fav guys moved to Austin or OKC).

    SS
    Yeeha! Stephen
    R1200RS, R1200RT, R1200R, (R1150RT = Donated To Charity)
    "Why eat a Burger when you can have Pie?!" Miss Vicki @ Lost Maples Cafe - Utopia Texas

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