Results 1 to 13 of 13

Thread: Garmin Smartphone Link Not Working / Nav VI / iPhone / iOS 11

  1. #1
    Registered User cwilhelm's Avatar
    Join Date
    Oct 2015
    Location
    Midland, MI
    Posts
    25

    Garmin Smartphone Link Not Working / Nav VI / iPhone / iOS 11

    Has anyone else experienced issues with the Garmin Smartphone Link app since upgrading to iOS 11?

    I upgraded my iPhone to iOS 11, and since then, I no longer seem to get Live Traffic, the Weather Map or Weather alerts. In the case of the weather alerts, one could argue that is a blessing, but I kind of miss getting traffic alerts and rerouting information. I even tried unpairing/re-pairing and reinstalling the app on my phone. My GPS is paired, my phone and GPS both say they are connected, and Smartphone Link on the GPS shows it is connected to my phone. However, when I go to Traffic, it says it is "Waiting for Traffic Data", and that message never changes.

    Since I just upgraded the OS, I'm pretty suspicious that is the cause. Wondering if anyone has upgraded their iPhone and had success.

    Thanks in advance,
    Chris

  2. #2
    Registered User
    Join Date
    May 2017
    Location
    Traverse City, MI
    Posts
    3
    I used mine yesterday and the link seemed to work. Running iOS 11 on my iPhone 7 with Smartphone Link and Nav VI. I do not use the traffic feature but the weather part was working correctly and I got notifications. May have been a temporary issue with the weather function. BTW, from your pic it looks like we bought our bikes at the same shop in GR.

  3. #3
    Registered User GTRider's Avatar
    Join Date
    Apr 2006
    Location
    Nibley, UT USA
    Posts
    596
    11.0.2 on iPhone 6s, and yes—there are issues with Garmin Smartlink to my 590LM. Media player drops out for no reason or fails to start, the 590 sometimes shuts down when the Garmin Gal announces arrival at destination, other periodic issues that float in and out. I saw none of this until updating to 11.0.1, and the update to iOS 11.0.2 has not resolved anything. There are issues with the basic operation of the phone itself since moving to 11.0.x; a few were helped by the 11.0.2 update.

    Apple still has some work to do on this one.

    Best,
    DG
    DGerber
    1983 R80ST -- 1988 R100GS "Bee"-- 2004 K1200GT w/Hannigan S/C -- 2010 K1300GT
    BMWMOA#52184, AMA#271542, IBA#138

  4. #4
    Registered Schmoozer irish's Avatar
    Join Date
    Oct 2009
    Location
    Madison, WI
    Posts
    175
    iPhone 6S, iOS 11.0.1, Nav V, working normally. There was an update to the smartphone link app in the last week or so, maybe check to see if you’ve done that update.
    14 R1200GS, 02 R1150RT

  5. #5
    Barback King rapiddog's Avatar
    Join Date
    Jan 2004
    Location
    Acton, SoCal just West of Hell
    Posts
    398
    NAV VI just updated and so is my iPhone 7 OIS updated.
    Have the Garmin SmartLink app installed yesterday.
    First time I tried pairing was yaesterday also, no go...
    Any ideas?
    "...the burble of my exhaust unwound like a long cord behind me. Soon my speed snapped it, and I heard only the cry of the wind...." Larry of Arubia

  6. #6

    Villhelm!

    Do you seriously expect me to believe that THE Chris Wilhelm can’t figure out a little ole software update glitch... ?

    Oh the shame of it all...
    R. Reece Mullins Ebony R1200RT (Gretchen)
    MOA # 143779
    MOA Charter Club #5 and #364
    SECMOA (BMW MOA secretary)

  7. #7
    Registered User GTRider's Avatar
    Join Date
    Apr 2006
    Location
    Nibley, UT USA
    Posts
    596
    11.0.3 applied on the iPhone and link is now working in both gps and truck...

    Best,
    DG
    DGerber
    1983 R80ST -- 1988 R100GS "Bee"-- 2004 K1200GT w/Hannigan S/C -- 2010 K1300GT
    BMWMOA#52184, AMA#271542, IBA#138

  8. #8
    Smartphone Link has worked always, I only wish it provided useful information!

  9. #9
    Fastman Fastman's Avatar
    Join Date
    Mar 2003
    Location
    Webster Groves, MO
    Posts
    85

    Angry

    The integration between my iPhone 8 (iOS 11.1), Nav VI (ver 4.70) and Sena 20S (ver 1.75) is extremely unstable when it comes to Smartphone Link (ver 2.7.0). Everything else seems to work just fine ... music/radar detector audio through an SM10 into the 20S, phone calls through the iPhone/Nav VI, GPS audio directions and intercom with another 20S. My iPhone is paired only with my Apple watch and the Nav VI. The Nav VI is paired with my iPhone and Sena 20S, and the 20S is paired with the Nav VI and SM10. Successfully getting data from Smartphone Link to display on the Nav VI is temperamental at best and appears dependent upon what devices establish their Bluetooth connection first and whether the Nav VI is coming out of its sleep or powered down state. I've been going back and forth with Garmin tech support with zero luck in establishing and maintaining a stable data connection. I'm envious of those with stable connections. Just yesterday, I would have really liked to be able to monitor the weather radar picture as a cold front passed through my planned route.
    Fastman
    '86 R65, '96 R1100RS, '04 K1200RS, '13 K1300S 30th Anniversary - SOLD
    '16 R1200GSA
    The most notable thing you can leave for posterity is your name...signed Anonymous

  10. #10
    Registered User GTRider's Avatar
    Join Date
    Apr 2006
    Location
    Nibley, UT USA
    Posts
    596
    Guess I spoke too soon as I am also seeing the inconsistency Fastman describes. Sometimes the Sena 20S announces “phone connected” and sometimes “media connected”. I am experimenting on each ride with different startup sequences so see if that has an impact but don’t have a solid and repeatable sequence.

    My pairing setup is iPhone 6s paired to Zumo 590LM, 590LM paired to Sena 20S, and my Sena 20S paired to my wife’s 20S. Once upon a time I could hit media player on the 590 and it would start up the music player on the phone and allow full control of the player through the 590 screens. Now, I have to start the player on the phone before powering on the 590 or I get no music or can’t control the music. Probably time to reset all the devices and start over, I guess.

    Best,
    DG
    DGerber
    1983 R80ST -- 1988 R100GS "Bee"-- 2004 K1200GT w/Hannigan S/C -- 2010 K1300GT
    BMWMOA#52184, AMA#271542, IBA#138

  11. #11
    Registered User marcopolo's Avatar
    Join Date
    Feb 2005
    Location
    Alexandria Virginia/Ottawa, Canada
    Posts
    897
    I'm having the same inconsistency problems too. I have an iPhone6 (now running iOS 11.1), a Nav VI (with latest firmware), and a Sena 10S. Just this afternoon, the Smart Link App would not connect with the Nav, even though the phone and Nav are paired. The Smart Link check box in the Nav VI's Bluetooth settings is greyed out, and I can't seem to get it to work. I have the latest version of the Garmin App on my phone. Interestingly, I went for a ride on Friday, and I had the same problem, except that suddenly I started getting traffic alerts, so obviously the Smart Link app, and my iPhone, started to communicate. Don't know why. On top of all this, I can't play music (stored on my phone) via the media app on the Nav VI. While this has been a problem for many right from the Nav VI's introduction, it had been working for me pretty much from the get-go. Now, when I try to browse my music, I get the dreaded message, "trying to download music from the Apple device" (or words to that effect). It's disappointing that Garmin's been aware of this problem for months, and has done nothing about it.
    Mark
    2015 R 1200 GS Adventure

  12. #12
    Registered User
    Join Date
    Sep 2007
    Location
    So. Calif.
    Posts
    420
    Inconsistency is a good description, or maybe intermittence. Until I updated my iPhone, Smartlink and Nav V last week I usually could pair the Smartlink - now, not at all. To me it seems the "blame" rests with Garmin and I'd appreciate from them a foolproof method (sequence?) of pairing.
    '17 R1200GS.
    Priors: '16 R1200R, '14 R1200GS, '13 K1600GT, '08 R1200RT, '04 R1150RT, '05 R1200GS, '73 R75/5 (LWB).

  13. #13
    Fastman Fastman's Avatar
    Join Date
    Mar 2003
    Location
    Webster Groves, MO
    Posts
    85
    I’ve been feeding Garmin techs with lots of info about my configuration and symptoms. It’s supposedly being forwarded up channel to their engineering team. Hopefully they’ll be able to fix this and get it working again.


    Sent from my iPhone using Tapatalk Pro
    Fastman
    '86 R65, '96 R1100RS, '04 K1200RS, '13 K1300S 30th Anniversary - SOLD
    '16 R1200GSA
    The most notable thing you can leave for posterity is your name...signed Anonymous

Similar Threads

  1. Replies: 5
    Last Post: 08-31-2017, 02:57 PM
  2. Replies: 9
    Last Post: 04-20-2017, 11:30 PM
  3. Replies: 7
    Last Post: 02-25-2013, 12:52 AM
  4. Scala Rider/iPhone/Garmin 2730
    By harryt11 in forum Gear
    Replies: 10
    Last Post: 11-21-2010, 12:42 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •