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Thread: RECALL: BMW NHTSA Campaign Number: 17V502000 2014-2017 R NINE T

  1. #1
    Still Wondering mika's Avatar
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    RECALL: BMW NHTSA Campaign Number: 17V502000 2014-2017 R NINE T

    Note: This U.S. - NHTSA recall is the continuation of the Transport Canada recall previously reported



    NHTSA Campaign Number: 17V502000
    Manufacturer BMW of North America, LLC
    Components STRUCTURE
    Potential Number of Units Affected 3,368
    Summary
    BMW of North America, LLC (BMW) is recalling certain 2014-2017 R NINE T motorcycles. The bolts that connect the right-side swingarm pivot pin to the frame may loosen.
    Remedy
    BMW will notify owners, and dealers will remove the pivot pin bolts, clean, and re-install them with the proper torque after applying a thread locking adhesive, free of charge. The recall is expected to begin October 9, 2017. Owners may contact BMW customer service at 1-800-525-7417 or by email at CustomerRelations@bmwmotorcycles.com.
    Notes
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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    FWIW Excerpt from: Part 573 Safety Recall Report 17V-502
    Chronology :
    In April 2016, BMW first became aware of this issue based upon an incident (without injury) in Turkey involving a 2015 BMW R nine T (produced January 2015). Field monitoring was initiated.

    Between May and November 2016, BMW received 3 non-US customer complaints alleging ride handling issues and a loose pivot pin. No further complaints were received until April 2017.

    Between April 2017 and June 2017, BMW received 2 non-US customer complaints similar to the complaints in 2016. One of those complaints also alleged a loss of control due to a loose wheel. Due to these additional complaints, further investigations and analyses were conducted. This included a review of the BMW motorcycle fleet involving an inspection of the pivot pin bolt torque. Results from this review indicated that motorcycles had varying degrees of looseness of the pivot pin bolts.

    In addition, engineering drawings, specifications, and CAD images were analyzed. This information indicated a deviation in the supplier production process where the pivot pin may not have been able to be properly positioned. Proper positioning may not have been possible because a chamfer was not cut to specification and therefore, the proper clamp force may not have been able to be achieved.

    Motorcycle manufacturing and supplier production records were reviewed to determine the number, and production date range, of potentially affected motorcycles.

    On August 7, 2017, BMW decided to conduct a voluntary safety recall.

    BMW has not received any reports, nor is BMW otherwise aware, of any accidents or injuries related to this issue.
    Pass the mustard and UP THE REVOLUTION!

  2. #2
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    Recall

    If I read this correctly some pivot pins not manufactured correctly and with wear may loosen and the fix is to take out pin that is not right clean it coat it with loctite and retorque? It would seem like leaving wrong size pin in would damage other parts and cause other problems down the road

  3. #3
    Registered User gfspencer's Avatar
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    Oh great.
    2015 R nineT

  4. #4
    Registered User jandhumphreyme's Avatar
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    This is most unfortunate. A chamfer, on a simple pivot pin cannot be "cut to specification", worse yet, it can slip under the quality control radar of "the ultimate driving machine", in not one but several area's of the manufacturing process.
    So often times it happens that we live our lives in chains
    And we never even know we have the key

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