shortythorne
shortythorne
Well it could only happen to Paul & me... I have intentionally waited several days to post this, as being pretty aggravated by this, I didn't want to post something too harsh. I am interested in a factory lowered suspension/ with lower seat- F700GS. Being vertically challenged, there aren't many options for me, especially if I want to stay with a BMW, and I do. I currently ride a lowered G650GS, and it is my 4th 650 single....however, this model is no longer available , so I have to make a switch in models. I was able to sit on the aforementioned F700 at a dealer, but it was sold and I only got to look at it for a moment. It "seemed" to fit me perfectly, and since then I have been very interested in finding a dealer somewhat conveniently located so I can check it out again and make sure this is the next bike for me. We have been periodically looking at dealers websites relatively close to us with not much luck until last week where the BMW dealer in Pensacola, FL showed EXACTLY the bike I was looking for! We called them, spoke to a salesman we will call Tom, and he verified that they did indeed have the bike on their showroom floor! Last Thursday, we rode 302 miles (one way) to Pensacola to have a look.
When we arrived, there were no other customers in the dealership and Tom was on the phone. We looked around (waiting for him to get off the phone) and the only 700 we saw was the standard model. When he became available, we introduced ourselves and reminded him of our phone conversation two days prior. We asked him where the lowered 700 was and he pointed to the standard model NEXT TO HIS DESK. We responded that that bike was not the lowered model shown on their website. He proceeded to look "on line", pulling up their website and there was the lowered 700 shown in their inventory. His only response was..."I guess it was a mistake." Where do these dealerships find these "salesmen"? BTW, Tom was a millennial, and expressed no regret whatsoever in the trouble he had caused us. After sharing a look between us that only a couple that has been married for years could understand, we got out of there as quick as possible. So much for the "multi-line / boutique" dealers we now have. Rant over.
When we arrived, there were no other customers in the dealership and Tom was on the phone. We looked around (waiting for him to get off the phone) and the only 700 we saw was the standard model. When he became available, we introduced ourselves and reminded him of our phone conversation two days prior. We asked him where the lowered 700 was and he pointed to the standard model NEXT TO HIS DESK. We responded that that bike was not the lowered model shown on their website. He proceeded to look "on line", pulling up their website and there was the lowered 700 shown in their inventory. His only response was..."I guess it was a mistake." Where do these dealerships find these "salesmen"? BTW, Tom was a millennial, and expressed no regret whatsoever in the trouble he had caused us. After sharing a look between us that only a couple that has been married for years could understand, we got out of there as quick as possible. So much for the "multi-line / boutique" dealers we now have. Rant over.