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Thread: Roadside Assistance?

  1. #1
    Registered User crucian's Avatar
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    Roadside Assistance?

    I'm a new member as of 6/21/17 and opted in for Roadside assistance. Even though my "card" won't arrive until long after I'm "gone", Ray was kind enough to provide my member number via email as it is yet to be posted as an online membership card that I can print, (as of 07/08/17).

    So, let's pretend I'm halfway between somewhere and nowhere and have a breakdown requiring assistance. After searching the site from my home computer I'm unable to locate contact information on who or where, or how to obtain roadside? Do I call the MOA phone number and cry? Just kidding but info to access the add on that I opted into with my membership, I can't locate. I will depart with onboard rescue tools but what to I do if they prove insufficient?

    Just a gentle suggestion. To attract new members, you might consider a "New Member" package that would, on a timely basis include a membership card (with number) and a guide to "extra" services purchased. I would love to merge into this organization but the front end is not a hug, not even close. You could easily charge an extra ten dollars for a first time package to speed the number/card process and provide a PDF for new members.

    Guidance please on RS Assistance.

    Thank you

    Thomas

  2. #2
    Registered User crucian's Avatar
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    So I did locate "Roadside Assistance' under Tools but that was all about the Tire Replacement option, which I did not "opt" into.

    How do I obtain simple roadside assistance, if required?

    Thanks

  3. #3
    Liaison 20774's Avatar
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    Is this the program you signed up for?

    http://www.bmwusa.com/Standard/Conte...ssistance.aspx

    Says:

    To receive covered assistance in the event of a breakdown, contact BMW Roadside Assistance directly at its toll-free number: 800-332-4BMW (800-332-4269).
    Kurt -- Forum Liaison ---> Resources and Links Thread <---
    '78 R100/7 & '69 R69S & '52 R25/2
    mine-ineye-deatheah-pielayah-jooa-kalayus. oolah-minane-hay-meeriah-kal-oyus-algay-a-thaykin', buddy!

  4. #4
    Debbie's Servant Lee's Avatar
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    Quote Originally Posted by crucian View Post
    I'm a new member as of 6/21/17 and opted in for Roadside assistance. Even though my "card" won't arrive until long after I'm "gone", Ray was kind enough to provide my member number via email as it is yet to be posted as an online membership card that I can print, (as of 07/08/17).

    So, let's pretend I'm halfway between somewhere and nowhere and have a breakdown requiring assistance. After searching the site from my home computer I'm unable to locate contact information on who or where, or how to obtain roadside? Do I call the MOA phone number and cry? Just kidding but info to access the add on that I opted into with my membership, I can't locate. I will depart with onboard rescue tools but what to I do if they prove insufficient?


    Thomas
    I have a bike with warranty now and have BMW roadside assistance and no longer have the MOA plan.
    2 years ago when I had the MOA plan the number was 866-454-4260
    You also need a Plan letter, A, B, C ect, plus a Code number.

    Email Ray, he's very helpful, and he should be able to provide the Plan and Code info.
    ray@bmwmoa.org
    Lee
    2016 R1200RS
    MOA # 30878
    Past BMW Bikes: 2011 K1300S, 2003 K1200RS, 1991 K75S, 1987 K75T, 1984 R100RT

  5. #5
    Registered User crucian's Avatar
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    Quote Originally Posted by 20774 View Post
    Is this the program you signed up for?

    http://www.bmwusa.com/Standard/Conte...ssistance.aspx

    Says:
    No, I paid extra for the MOA membership that included roadside, but not tires. Thanks for your reply and I'll try to sort it out.

  6. #6
    Registered User crucian's Avatar
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    Quote Originally Posted by Lee View Post
    2 years ago when I had the MOA plan the number was 866-454-4260
    You also need a Plan letter, A, B, C ect, plus a Code number.
    Thanks for the number. Plan letter? A? B? C? CODE NUMBER? Now I am truly confused.

    I'll wait until tomorrow, call the number and see what I can sort out.

    Thanks for your reply

  7. #7
    Debbie's Servant Lee's Avatar
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    Quote Originally Posted by crucian View Post
    I'll wait until tomorrow, call the number and see what I can sort out.

    Thanks for your reply
    The MOA office number is 864- 438-0962
    Ask for Ray Tubbs
    Lee
    2016 R1200RS
    MOA # 30878
    Past BMW Bikes: 2011 K1300S, 2003 K1200RS, 1991 K75S, 1987 K75T, 1984 R100RT

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