sagerat
Boxers uber alles
I was riding my 2009 R1200GSA from Central Orygun to SoCal and back last week when at my rest stop at I-5/CA 58 I got the dreaded "LAMPF!" as my GSA had devoured another light bulb. I proceeded up to Kettleman City and pulled in about 4 p.m. and got a room for the night as planned. Next day I used my Sena 20s to call A&S BMW in Rosedale (it's just E of Sacramento) and said I needed a low-beam bulb changed. (Quick digression: I can work on my Ural and my KLR. The GSA's headlight set-up and its infernal wire gate has defeated me more than once. I know it's seemingly shameful, but with my hamfisted mitts, I've learned to let the pros do some tasks). They said they were busy, but said they'd take care of it as I was traveling.
Art checked me in, directed me to place to hang gear and get water, gave me discount coupons for in-store purchases, and as it was a Saturday, said it might take up to four hours, which was perfectly understandable. He also gave me names and locations of places to eat and that A&S also helps out with Uber. I went to magazine rack to catch up on some riding mags and didn't even finish the third article when my bike was ready. In and out in an hour, but did find time to buy a couple of those mini-fish eyes for mirrors.
Great experience, great service department, and great folks.
(And if it had happened at night, for just such an emergency I have a spare bulb in my top case along with a Petzel headlamp as in an emergency I'd give the bulb swap a go. For non-emergencies, I go to a dealer.)
Art checked me in, directed me to place to hang gear and get water, gave me discount coupons for in-store purchases, and as it was a Saturday, said it might take up to four hours, which was perfectly understandable. He also gave me names and locations of places to eat and that A&S also helps out with Uber. I went to magazine rack to catch up on some riding mags and didn't even finish the third article when my bike was ready. In and out in an hour, but did find time to buy a couple of those mini-fish eyes for mirrors.
Great experience, great service department, and great folks.
(And if it had happened at night, for just such an emergency I have a spare bulb in my top case along with a Petzel headlamp as in an emergency I'd give the bulb swap a go. For non-emergencies, I go to a dealer.)