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Thread: Dynamic Motorrad HID Headlamp Failure on 2010 R1200RT

  1. #1

    Dynamic Motorrad HID Headlamp Failure on 2010 R1200RT

    I have recently purchased a HID headlamp assembly from Dynamic Motorrad, Whitby Ontario. Right low beam failed after 3 months. I have emailed the company with no reply and cannot locate a telephone number? Their website it very scant of contact points. Its only an hour away from me and i may drop by to see if they are still in business or able to help me directly. Looking at their website they now don't seem to distribute these same HID headlamps (via Xenoflo) anymore. Would anyone have any insight into Dynamic Motorrad, how to contact them or how to secure a warranty replacement for the HID bulb/assembly?

  2. #2
    Registered User lkchris's Avatar
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    This company's website shows nothing but LED turn signals for sale.
    Kent Christensen
    21482
    '12 R1200RT, '02 R1100S, '84 R80G/S

  3. #3
    Somewhere on there is a link to a HID. I bought one and it didn't work. Took forever to get any response. The second one gave the same error code. So I went with an LED.
    Buck in Greensboro, NC
    2013 R 1200 RT Midnight Blue - traded, 2014 R 1200 RT Ebony Metallic, 2016 S 1000 XR

  4. #4
    Paul Glaves - "Big Bend", Texas U.S.A
    "The greatest challenge to any thinker is stating the problem in a way that will allow a solution." - Bertrand Russell
    http://web.bigbend.net/~glaves/

  5. #5
    Registered User lkchris's Avatar
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    Since conversion of halogen headlights to HID burners is illegal most places or should be as it's an engineering impossibility to do correctly, expecting integrity from those selling them seems a little silly. It's obviously a risky business.
    Kent Christensen
    21482
    '12 R1200RT, '02 R1100S, '84 R80G/S

  6. #6

    Buyer beware....

    Quote Originally Posted by lkchris View Post
    Since conversion of halogen headlights to HID burners is illegal most places or should be as it's an engineering impossibility to do correctly, expecting integrity from those selling them seems a little silly. It's obviously a risky business.
    Seems the moral is "Buyer Beware".....although putting up with those low vis halogen bulbs is hard to swallow. Dynamic Motorrad seemed to have such a good reputation. Think i'll start looking for an LED option....

  7. #7
    Bit disheartening,....not my style to rag on a small company / product provider ,...especially one that came with good reviews and has advertised in the MOA's BMW ON,....BUT,...Dynamic Motorrad Product Support emailed me on Oct 18, committing that they were "away" but would address my HID headlamp failure upon return, (which was last week). No communication since,....really shows what’s Customer Services is not about! I want to believe they will honor the 18 month product warranty but ?.....Watch out for these guy's,...

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