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Thread: Kudos to Gerbing

  1. #1
    Larry xlarry's Avatar
    Join Date
    Nov 2013
    Location
    Richardson, Texas
    Posts
    175

    Kudos to Gerbing

    Absolutely amazing service from Gerbing. My heated jacket liner that I bought in 2002 was not providing heat to my right glove. I limped through winter sometimes using a latex glove to try to keep the right hand cold....that with the heated grips kept the hand from freezing but still cold.

    So on April 1st I shipped the liner to Gerbing. I got the repaired liner back on April 11th.

    Not only was the liner repaired but they replaced the old style connectors with the new style. The liner seems to be heating better and the right glove IS heating! I was nice and toasty on the ride this morning!

    I had been concerned about the new ownership at Gerbing but this service exceeded any service I have had in the past!
    Larry
    Midnight Blue 2013 BMW R1200RT (36,092 miles from 9/24/13 thru 9/23/2014)
    2010 Harley Road Glide (gone after 61,964 miles)
    2001 Harley Electra Glide (gone after 138,048 miles)

  2. #2
    Fortis Fortuna Adiuvat Omega Man's Avatar
    Join Date
    Jan 2010
    Location
    Mansfield,MA
    Posts
    13,897
    Nice to hear the good news.
    OM
    "You can do good or you can do well. Sooner or later they make you choose." MI5
    Mod Squad
    2009 F800GS 1994 TW200

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