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Missing a lot of Riding. My seat in a limbo Rick Mayer Cycle
- Thread starter 9w510
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I had a seat built on by Rick Mayer on a ride-in several years ago and at that time he said he put one day each week aside for ride-ins. I was happy with Rick and the seat but since then tried to purchase an item thru the mail and could get no response or the product until I called the manufacturer of the product.
Customer service seems to be at the bottom of his list of priorities. Too bad.
Customer service seems to be at the bottom of his list of priorities. Too bad.
rickmayer
New member
missing riding
I regret that my personal changes have affected my business-after 32 years I filed for divorce in January and had to relocate my shop-and redefine my life to a large degree-I regret that a number of customer orders have been affected during this change. It has been a personal struggle of mine to regain some sense of order, and I hope the community at large, and Mr. Garcia and others whose ship date is overdue in particular will not only grant some degree of compassion, and understanding, but also enjoy their saddle in the end. I intend on shipping all orders scheduled for February by the end of the month, and by mid April be fully caught up so that everyone can enjoy their motorcycles once again.
I have been in the community a long time, yet I know for each customer that does not know me, their first experience is the one they will most likely remember and in that regard I regret any less-than-positive experiences.
Thank you all for your understanding.
Rick
I regret that my personal changes have affected my business-after 32 years I filed for divorce in January and had to relocate my shop-and redefine my life to a large degree-I regret that a number of customer orders have been affected during this change. It has been a personal struggle of mine to regain some sense of order, and I hope the community at large, and Mr. Garcia and others whose ship date is overdue in particular will not only grant some degree of compassion, and understanding, but also enjoy their saddle in the end. I intend on shipping all orders scheduled for February by the end of the month, and by mid April be fully caught up so that everyone can enjoy their motorcycles once again.
I have been in the community a long time, yet I know for each customer that does not know me, their first experience is the one they will most likely remember and in that regard I regret any less-than-positive experiences.
Thank you all for your understanding.
Rick
Too bad on the "personal" front, that you had to file for divorce. Not a path anyone wants to be on, for sure. Really hope calm is restored in short order...for all. And then again, it would have been to the "business'" favor had this short message been sent two to three months ago...especially to those customers who had been waiting and waiting. Life goes on.
Sorry this thread brought the public into your personal life. It's truly nobody's business but thanks for being upfront of what has impacted your life/business. Hope things settle into the new "normal" for you and your business.
For those who never have gone down the path of separation/divorce after a long term relationship...good for you...for those who have, you should have some compassion for the overall world upside down chain of events that accompany that major life changing event.
As repeat customers, we still support your business and will continue to use your products. Helen in particular has had a very good experience with all her purchases and dealings with you.
I believe you have answered the OP's and others questions.
Thread Closed
For those who never have gone down the path of separation/divorce after a long term relationship...good for you...for those who have, you should have some compassion for the overall world upside down chain of events that accompany that major life changing event.
As repeat customers, we still support your business and will continue to use your products. Helen in particular has had a very good experience with all her purchases and dealings with you.
I believe you have answered the OP's and others questions.
Thread Closed
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