For those of you that have placed claims with BMW Roadside Assistance, how long did it take to have your claim processed and get your reimbursement check. I had a break down Santa Fe on Sept 11, put in my claim the following week, and now over a month later can't find anyone at BMW Roadside that can tell me if my claim has been received, is being processed, or is in the mail. When I filed the claim I was told it could take 2 - 3 weeks. When I called today, they said they don't start to try to track it down until it's been 30 days - which mine has been. They told me if I don't see anything in the next 20 days, call them again and ask about it.
Just trying to figure out if this is normal for BMW Roadside? The last time I had a claim I had to write them multiple times to get a reimbursement.