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RKA tankbag, and their customer service

kr4mo

Club President
Just wanted to post a comment about the great folks at RKA. I purchased a tankbag from a local dealer last year. While working on the bike, I somehow lost the strap for the front of the bag. I emailed RKA to see about purchasing a replacement. They responded with a request for my mailing address, and in about 4 days I found a new replacement in my mailbox, and no charge. This type of service is, in my opinion, above and beyond the norm. I love the bag and now that I know what kind of folks RKA are, will buy from them in the future.
Roy Rowlett
 
+1 for RKA

ive had numerous RKA bags over the years on many different rides and have never been disappointed with quality or service.
 
Great folks and terrific service. A few years back arranged a buy for my S bike with a gent in Louisville for a fly/ride deal. Very short notice, but talked with Richard and he got me a custom colored tank bag in time for my trip. And it's the best tank bag I've ever owned in fifty years of two wheeling, perfect fit, perfect craftsmanship....

Bill J
 
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