Has the food fight started?
Has the food fight started?
Cave contents: 16 R12RS, 13 Toyota Tacoma, 03 Simplicity Legacy, 97 Stihl FS75, Dewalt DW625 & SawStop PCS175
As a wrench all my life, bikes and trucks I own, I would likely do same. Find used motor and get r done. Taking the 4000$ offered + BMWs 1200$ or so was fair enough to consider IF both were on the table. The dealer offered 4 grand on trade! Not my choice to make, BUT! BMW has done themselves a GREAT harm, considering such a large org(MOA) as JUST A CLUB, I read earlier here by somebody. That's like saying we do not care if you buy our bikes or not, just comes across WRONG. I too go back to Butler/Smith, owning BMWs myself then. I'm not going on anymore, JUST when a mfg'er of any type goes out on limb and starts dishing its customers/clubs or so on, they are "never" right, no matter what the case at hand. A profit is usually gained by honey and sugar, not the opposite vinegar, etc.. Loss leaders is something in marketing proven to work and "eating" a few bikes that have been pure junk is a good idea. Maybe they do already at BMW, just its a great secret. BMWNA has "only been seen" in person by the majority of us at our yearly national rallies and they always stand up, give nice appreciative speech and so on. They are so stand off otherwise, not in touch at all and from a 42 year owner here. I really appreciate my home BMW dealer, Cycle Specialties, Modesto, CA.. I feel they have stood up many times and brought my case to BMWNA and maybe that's the best way. BMW has done me right, more than not. I think, however, the opportunity exists in BMWNA for a REAL public relations dept that's out and about, like its very serious owners of the BMWs they produce. WE ARE arguably the most serious tourers on the planet, amongst us. I would fall DEAD if somebody from BMWNA actually came to my home and shook my hand, just THANKS, nothing else. I don't care how many they sell, its thousands and thousands ten times over. Just this kind of PR gets out and known...I volunteer for the job BMWNA, anybody home? ...Randy retired, riding GSA1200, easy to find
1- Put a used motor in it.
2- Sell or trade it and get a Honda.
3- Enjoy motorcycling again.
4- Don't look back.
5- Save your sanity.
Just my opinion.
When life gives you lemons, make margaritas
I believe the dealer making the trade-in offer was also going to wholesale this unit out. That means they really don't want anything to do with the unit. In general 2005 RT's are readily saleable so that leads me to believe the dealer wants nothing to do with this unit. Now would you want to be the individual that gets stuck with this unit?
Having worked for a BMW dealer for a few years I can tell you something that comes up in determining whether BMW will consider a "goodwill" repair. Any unit out of warranty is not eligible for "warranty", it may receive "goodwill" coverage however. There are legal differences between warranty and goodwill. The question will come up as to whether the owner is the original buyer and is the dealer willing to assume some of the repair costs. For some reason the dealer is expected to pick-up a portion of NA's defective costs. As to why I don't know. I assume NA feels the dealer should share the burden. A dealer that agrees helps to bolster NA's P&L. An unethical move on NA's part IMO. Although perhaps a grey area. As to not being the original owner my experience has shown this is where NA will typically head for the exit door although not 100% of the time I must say.
If the OP has given us the entire story this unit should not be resold to anyone unless the prospective buyer has been given the whole story. A buyer willing to assume this risk is fine with me and NA no longer needs to support the unit. It is my fear however that the new buyer will have no clue as to what they are about to get themselves into. And, I call that "wrong".
Amazing, none of us have a clue what the dealer would do with the moto and yet your guessing they will screw someone and not detail the problem.
Given any thought to BMW giving the dealer the 4k, taking and destroying the moto? That would solve the problem and seemingly not involve BMW in the solution.
Some of you seem to hate BMW so much that I find it funny and frightening at the same time.
I've owned a bunch of BMW's since I found them in '01. A very few wty claims were settled quickly. I once needed to ask an exec a question and got his number in less than 2 hours.
What I find sad is that this has turned into an attack on the club. To the fellow who may not re-new...let me know and I'll pay double that year to make up for the clubs loss.
12 GS black
ride till you can't
Paul Glaves - "Big Bend", Texas U.S.A
"The greatest challenge to any thinker is stating the problem in a way that will allow a solution." - Bertrand Russell
What I find frightening is no one except me (I think) has had an opinion on knowingly selling bad product and knowingly avoiding recall procedures. But that tends to be the nature of large corporations anyway so maybe I'm out of line on this.
The fact that technicians aren't secretaries and tend to be poor in paperwork creates many problems in these audits. I'm on the fence with this and will withhold judgement.
For those not familiar with a warranty audit: An OEM will go into a dealership and review the dealers paperwork. Any sizeable dealer generates thousands and thousands of repair orders a year. It becomes the perfect opportunity for an OEM to go in and find paperwork errors. This gives the OEM the opportunity to force a reimbursement of ALL payment associated with the repair. Parts and labor. Yes, that means the dealer performed the work free of charge. Tough noogies baby... BMW wants their money back.
And, then you come to the infamous "ghost" problem. A problem that the dealer is unable to replicate. Guess what? Doesn't matter if the dealer spent an hour or two trying to replicate the customer issue. If the dealer doesn't fix it the dealer doesn't get paid. This is actually a very common scenario given the complexity of technology today. And you thought dealers were raking it in hand over fist with those big hourly fees. Any idea on how long it takes to recover a $10k, $20k, $100k + BMW penalty? Such is life in the big city...........
So there you have it. Hopefully an opinion presenting 2 sides of the story.[/QUOTE]
"The two most important days in your life are the day you were born, and the day you find out why" -- Mark Twain
In my circumstance, it was the Service Manager, Kent, at Schlossmann's BMW of Milwaukee, that went to bat for me. My '08 R1200GS blew the Rear ESA shock seals, out of warranty, both in years and mileage. This happened on a trip south and I had the shock replaced at Baton Rouge BMW. Three months later, when having service at Schlossmannn's, Kent asked for the repair paperwork and said he would see if he could get anything from BMW. In the end, BMW gave me a 70% rebate on the repair bill of ~$2200. Also, I am the 2nd owner of the R1200GS, so you know where I'll be buying my next moto and having the current one serviced....
"Hey, where you goin'?" "Nowhere in particular." "Man, I wish I was you." "Well, Hang in there..."