I am not sure of site policy on asking questions like this, but I would like to ask anyway.

Have any of you purchased parts from Capital Cycle? Are they reliable and honest? Are prices fair, and parts - are they good quality?

Years ago (around 25 years) I had a bad experience with them that cost me around $80.00. Just a quick explanation without details. They sent me a damaged part, that was clearly damaged before it was shipped, yet they wouldn't stand behind it. Then they accused me of damaging it, so they wouldn't take it back! They refused to even discuss issue.

What about now?

Do any of you have any other place(s) which would be better places to go to purchase parts?

I am not planning on purchasing anything exotic, but normal wear replacement parts.