Last edited by jaherbst; 12-20-2012 at 03:54 PM.
"All my life I wanted to be somebody. Now I realize I should have been more specific."
I have a Gerbings jacket liner purchased at the 2010 Oregon rally. I've only used it a few times but it has worked fine. And yes, it is "Made in China." So I'm wondering 1. Do you either get a lemon or a good one? In other words, do they either fail (burn?) quickly or else last a long time? 2. Has quality control ALWAYS been shoddy in the Chinese Gerbings shop or is that a recent development? We might learn these facts if more Gerbings owners reply with the year of purchase, country of manufacture, and positive or negative experience.
It certainly sounds like, for now at least, you should explore other options for heated gear. Gerbings DID have a good reputation when I made my purchase and, like all things I wear, I much prefer buying after actually trying on the article for fit.
Since I have installed the controller already, I am going to wait for my jacket and hope for the best.
I bought a Gerbings jacket liner a couple of years ago, and after using it a couple of times, the controler malfunctioned and got so hot that it melted where it connected into the jacket. I placed a call to them and the lady I spoke with said that she knew what the problem was because it had happened to other liners. I sent it back to them and it took about two weeks for them to get it back to me. I haven't had any issues since, though i can't say that I have complete confidence in the jacket liner now after having that happen.
I hope that you can get this resolved to your satisfaction. They certainly need to make it right.
For most of its history Gerbings stuff has been workable and reliable though ever since they went to China for mfg, sizing has been odd to put it mildly.
They're like a lot of small to mid size shops- ill equipped todeal with the logisitics and other issues of sourcing from China which derive a lot from a very poor quality work force re its education and skill. I was involved with China sourced stuff for many years before retiring and at best its a continuing set of issues to try to keep decent quality and on time delivery.
Then Gerbings got in way over their head with the move to NC and ran out of cash. Moving an exisitng business is a difficult activity for the experienced- for the naive it is usually a majo screwup and they managed to prove the latter.
With new ownership and some patience, I hope they will make it back.
Meanwhile, I suggest WarmNSafe. Controllers and jackets interchange- mix and match as you choose.
My own gear is a mix of jackets and controolers from both. No problems with any of my stuff and it gets regular use on multiple bikes.
Opened the Christmas present this morning which was a Gerbing jacket liner made in the US and controller made in China.
Both items were from stock at the local dealer.
In reading the instructions, they seem to be pretty focused on proper polarity for the installation, as well as fusing that is just over the rating limit of the piece(s) being used, and the advice to plug in after the engine is started.
Just wondering if there is any cockpit error involved with the OP who is so down on his particular Gerbings?
2016 R1200RS (current)
2003 R1150RS (prior) / 1978 R80/7 (prior) / 1966 R69S (prior) / 1972 R75/5 (prior)
Well, my jacket finally came in. So far, no problems. I can see on another thread that some people are not very happy with Gerbing. I only got an hour of riding in with the jacket turned on. I have to say the jacket vs vest was the right choice for me and it felt good to be warm. After my trip to the shop, the jacket alone was warm enough for the ride home without using the thermostat. I hope the jacket performs as promised so that I don't end up complaining on the other thread?
Thank you again for those that assisted in helping make my jacket/vest decision.
I happen to find their product evaluations quite accurate.
BE KIND TO HUMANS... THEY BITE