How do you contact management about warranty issues?
2005 1200GS with 41,000 miles.
I would appreciate help on how to reach someone with authority on warranty issues.
I have contacted BMW customer support and they are very nice but do not have any authority.
The local BMW service writer is "not friendly or very helpful" and sees my concerns as a problem that he would like to avoid(repeated engine output, transmission input seal replacement).
The local dealer said that I am not able to talk to the BMW regional service rep.
All I want to do is talk to someone with BMW that has authority on warranty issues.
Does anybody have any ideas or suggestions.
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