oldnslow
It's a way of life!
The GF and I have been planning this trip for 10 months. Made reservations to stay in an Arkansas State Park Lodge for tomorrow night. Made the reservations before the first of the year. Checked them in January, and they had no record of our reservation! Made them again for June 1st. Received several emails confirming the reservation.
Got a call today, (we leave at 0700 tomorrow!) and they wanted approval to go ahead and charge for the second night! What?? They claim to have a two night minimum on week ends! We were never told of such minimums. Searched the website and found no notice of such things! Searched all our emails and no mention of a two night stay.
After a heated argument with the desk clerk on the phone, who said they 'never book just one night' I cancelled our stay. She said that the park may 'have to charge our card' because we didnt give them 48 hours notice.
Good luck with that! The card I used to 'hold' the room is invalid. I do that and then pay upon arrival with a valid card, just in case this kinda stuff happens.
Hope this isn't an indication of how the trip will go!
Got a call today, (we leave at 0700 tomorrow!) and they wanted approval to go ahead and charge for the second night! What?? They claim to have a two night minimum on week ends! We were never told of such minimums. Searched the website and found no notice of such things! Searched all our emails and no mention of a two night stay.
After a heated argument with the desk clerk on the phone, who said they 'never book just one night' I cancelled our stay. She said that the park may 'have to charge our card' because we didnt give them 48 hours notice.
Good luck with that! The card I used to 'hold' the room is invalid. I do that and then pay upon arrival with a valid card, just in case this kinda stuff happens.
Hope this isn't an indication of how the trip will go!