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Thread: 600 mile service 2011 R1200RT......WOW

  1. #16
    Quote Originally Posted by B1Pilot View Post
    My 600 mile service was pre paid as part of the bike's purchase price from my dealer. Engle Motors in KC was the best, and I still wish I was there for them to work on my bike when it needed it.
    Fixed for accuracy.

  2. #17
    From the service checklist here:

    http://www.ascycles.com/pdf/ServiceS...1200RT_600.pdf

    I see "tightening cylinder head fasteners" and "adjusting valve clearances" among the other checks. But I read above, "The don't even check the valves anymore, or torque the heads?"

    So did they or didn't they? Are they supposed to as the A&S Cycles web post says, or is that no obsolete? If obsolete, starting when; on what models?
    Paul Glaves - "Big Bend", Texas U.S.A
    "The greatest challenge to any thinker is stating the problem in a way that will allow a solution." - Bertrand Russell
    http://web.bigbend.net/~glaves/

  3. #18
    Rally Rat
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    Paul,

    Check the date on that maintenance schedule sheet; 9/2006.

    It's been updated at least twice since then. Notice the final drive fluid change is not mentioned. And on that note, $24.59 for 180ml of gear lube? You can buy a quart for less and get a multitude of changes out of it.

  4. #19
    Quote Originally Posted by Motorwerk View Post
    Paul,

    Check the date on that maintenance schedule sheet; 9/2006.

    It's been updated at least twice since then. Notice the final drive fluid change is not mentioned. And on that note, $24.59 for 180ml of gear lube? You can buy a quart for less and get a multitude of changes out of it.
    Thanks!
    Paul Glaves - "Big Bend", Texas U.S.A
    "The greatest challenge to any thinker is stating the problem in a way that will allow a solution." - Bertrand Russell
    http://web.bigbend.net/~glaves/

  5. #20
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    The bill is ridiculous for what is actually done on the current models. If the total work time exceeds an hour I'd like to know for what? If they pulled the valve covers to check clearances and torque, add an hour to 90 minutes. Unless the record shows some additional work beyond an oil change and FD change the time is way out of line.

    The markup on the gear oil is amusing. A bottle does 5 FD fluid changes and retails for less than the charge on the bill. Over 500% markup on 180 ml of lube. They should have at least given you the rest of a bottle for your own use...

    I don't know why you worry about a relationship with a shop that overcharges- I wouldn't. There are many places to get info and any dealer will do a recall service. And you can get warranty stuff covered on the road by any dealer- its not a big deal. I buy my parts by mail from places. My local independent auto shops do a lot more work for a lot less money than a BMW bike dealer where one mechanic is typically supporting the salary of a service manager and maybe part of the parts guys salary too.

    A GS-911 is clearly in your future unless you like being overcharged on a regular basis- I'll bet your dealer wants $40-50 to hook the bike up and check codes/reset the service indicator, a 10 minute job if you're slow with a GS-911. The routine service bills are one reason so many of us do our own though I do it just as much to be familiar with machine so I can quickly deal with any issues that happen while touring. Hexheads/camheads are so simple there is no reason not to do your own routine service and repair. Its not until you get into one of the jobs that requires splitting the bike that any real effort, unique skill, or special tools are needed. And even those jobs are tackled by some of the more ambitious owners just to make sure all the bolts that came out go back..

  6. #21
    Rally Rat
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    They didn't pull the valve covers, check the valve clearance, or check the torque on the heads. They no longer do that on 2010 and up on the 600 mile.

  7. #22
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    Roughly the same $$ as the 6k on my '10

    Quote Originally Posted by kctay View Post
    They didn't pull the valve covers, check the valve clearance, or check the torque on the heads. They no longer do that on 2010 and up on the 600 mile.
    The OP paid roughly what I paid for my 6k service this past week, though it did involve TB and valve check (didn't need adjustment). This is the first service I've paid for since I got the bike and even though I'm still choking a bit I do have to give them credit ... seems like the went through the bike very thoroughly, even found a missing screw from somewhere and replaced it.

    It does seem odd to build touring bikes (inferring lots of miles) then charge so much so often to run them ... oh well.

  8. #23
    John. jstrube's Avatar
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    I took my bike in for new tires. I called to ask about tires to go to the Reg Pridmore CLASS. I was given a price breakdown of $255 for the tires, vs. ordering them from Reg for $245. Then I go in & the price becomes $295... It was a different guy than I spoke with on the phone. He ended up lowering the price to $265, but made me feel like I was busting his balls over it... I didn't have a whole lot of choice at that point... Total was $414 for 2 new tires...

    Then I go to pick it up & he informs me that my rear pads were very thin, so they put new ones on... Since I had already ordered CL pads F&R from Beemer Boneyard, I was less than happy. I asked how much the pads were & he said $105... I was getting less happy by the minute... The CL ones were $35. He offered to discount them 25%... uh, no. No call to me to authorize...

    He was going to swap my old ones back in, but it was closing time & the tech was gone. After much hemming & hawing, he asked if I would bring them back next time I was in town... Yep, no problem. Maybe I should charge shop rate back to them for my time...

    I think a tire changer is in my future next time I need tires. 2 changes & I can pay for half... My buddy will go the other half...
    John.
    Atwater, CA
    2015 R1200RT

  9. #24
    On the road again! R80RTJohnny's Avatar
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    The OP might want to take the "labour cost" to perform the service with BMW NA. If they are "gouging" at the 600 mile service I shudder to think what they do at the other services.

    Good luck.

    PS: I was quoted 280 (parts and labour) for my 20 K (30000 KM) service.
    2008 R12RT (Blue)
    1986 R80RT (Silver)

    Member of the Loonie-Tics. MOA 292.

  10. #25
    Registered User fastdogs2's Avatar
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    600 Mile Service on a 2009 R1200R = $269.69

    I realize it is a different model, but I just looked up my invoice for my 600 mile service on my 2009 R1200R, which was performed in Feb 2010. Here is the breakdown for the charges:

    Labor - $125

    Parts:

    2 Gasket - $13.49
    2 Gasket - $53.96
    4 qts. 20/50 Oil - $31.96
    1 Gear Oil - $8.75
    1 Oil Filter - $20.33

    Total Parts -$128.28

    Shop suupplies - $6.25

    Tax - $9.96

    Total - $269.69

  11. #26
    Rally Rat
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    Any chance anyone has a breakdown of their 600 mile service that has a 2010 or 2011 R1200RT? That would help when I go talk to the dealer.

  12. #27
    Proud Veteran SteveAikens's Avatar
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    Is this dealer in Tigard?

    During the rally at Redmond, I had a problem I had to have them resolve for me. Like you, I still feel they overcharged and they certainly did not do everything they were supposed to do and didn't get the bike back to me when they said they would - leaving me no choice but to take the bike at 9:30 at night the night before I headed out. Had I been "local" enough to take the time - I can assure you a visit to the shop owner would have been in order.

    I chalked it up to experience. However, where I realize they may be the only "local" dealer to you, I'd be on their front porch wantig an explaination of the charges and a partial refund.

    There are dealers up in that area that may be a better choice - IMO. You have a great bike - a dealer a couple hundred miles from you would give you a chance to get a ride in to visit them. My dealer is 600 miles from me in Tucson - works for me....
    Nom de Plume:
    Steve Aikens, Clovis, NM
    BMW MOA #6218
    IBA# 442

  13. #28
    Rally Rat
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    Thanks Steve. Yes, the dealer is in Tigard. The same people own the dealership which is the next closest in Eugene.

  14. #29
    Old, Ugly, feet stink too
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    ~$232.00

    Here in KY at Louisville BMW.

    The mechanic and I were joking about how much cheaper thia was than on my 08 GSA.

    Be glad they didn't do valves!

  15. #30
    Jack Herbst
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    Quote Originally Posted by Expatriated View Post
    Well, I know how you can save $290 right off the bat
    The gear oil change is not usually done till the 12,000 mile check. It is not on the BMW check list for the 600 mile. Having said that my dealer also changed mine at 600 miles. We discussed this.

    Jack

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