Tapatalk access

[basketcase]

Bumping an oldie as it came up in a search on the topic.

RE the topic, I can’t log in via Tapatalk. Suggestions for resolving the issue will be appreciated.

Thanks in advance.

[20774]

What specific error messages are you getting? From ready the comments over the past few years, it seems to be an incorrect password issue. The home office was able to reset passwords.

[basketcase]

The message I get is:

Log in failed
You have entered an invalid
username or password

Then I get a prompt on the iPhone asking if I want to update the password at Tapatalk.

I know I am using the correct username and password for this website, but I use the same username with a different password at AdvRider. Might it be a Tapatalk issue?

[20774]

Definitely call the office. I think you need to get a free reset from the Admin so you can restart things.

[basketcase]

Definitely call the office. I think you need to get a free reset from the Admin so you can restart things.

Roger that. Thanks.

[20774]

I meant "fresh" reset...but anyway, if you get some resolution please report back as it might help someone down the road!

[t2moyer]

Bumping an oldie as it came up in a search on the topic.

RE the topic, I can’t log in via Tapatalk. Suggestions for resolving the issue will be appreciated.

Thanks in advance.

An email has been sent to you with a new Tapatalk password. If you have issues, contact me directly, ted@bmwmoa.org.

[t2moyer]

Tapatlak users have to be managed manually and any new users or password changes through Tapatlak require manual intervention. If you are a Tapatalk user and receive login errors, you most likely need a new password or an initial password set. Contact me and we can do that.

Ted

[basketcase]

An email has been sent to you with a new Tapatalk password. If you have issues, contact me directly, ted@bmwmoa.org.

Ted, that worked.

Thanks to you and Kurt both for your help with this.


Sent from my iPhone using Tapatalk Pro